Press Release

TNT makes importing easier with new online import system

Publish Date : 11 March 2010 at 09:00 CET - Amsterdam – TNT Express announces the worldwide launch of its new Express Import system which gives customers complete control over their import shipments. This web-based tool lets companies order the collection of import shipments from around 170 countries with quotations and billing in their local currency to better control shipping costs.

TNT's system enhances its current Express Import services and is available to all customers regardless of the type or size of their business, and whether they are sourcing finished goods or spare parts from multiple suppliers around the world.

One unique feature of TNT's Express Import system is the option to request a quotation before the booking is completed. This means customers can effectively decide when their import shipment will arrive and at what cost. TNT ships the goods via its ground or air network, depending on the customer's budget and timeline requirements. Express Import is available with any of TNT's core delivery services: 9:00 Express, 10:00 Express, 12:00 Express, Express, 12:00 Economy Express and Economy Express.

TNT's Express Import system not only offers greater control, it is convenient to use and highly automated. The importing customer enters orders online and connects to the sender via email. TNT takes care of language barriers, produces the necessary paperwork for the sender, and handles collection, transportation, customs clearance as required and delivery of the consignment to the designated address.

To speed up orders and communication between receiving customers and senders, the Express Import system also features the following:

  • An address book, which suppresses the need to retype details of recurring orders.
  • A repeat order function that lets the customer repeat orders in seconds.
  • An overview of all import orders issued and their current status.

The system is available in many languages, including English, Spanish, German, French, Italian and Chinese.

“TNT aims to make importing easier for its customers,” says Jan Willem Breen, Director Marketing and Sales, TNT Express. “Our new system offers them greater control, speed and automation, wherever they may be importing from in the world. Our customers will access our Express Import system through TNT's online customer interface, myTNT. Senders are only required to have Internet access and email to connect to the system to complete the order. TNT will collect the shipment once the order information is validated by the system and the order is approved by the receiver. Importing has never been more efficient”, he adds.

TNT Express transports several million import consignments every year. Partly due to the rise of China, India, and other emerging economies for production, import demand has grown faster than export demand for TNT.

N.B.: A demonstration of TNT Express Import System can be accessed at

About TNT's Express division
TNT's Express division is one of the world's leading express delivery services providers. It delivers 4.4 million parcels, documents and pieces of freight a week to over 200 countries using its network of 2,409 depots, hubs and sorting centers. The division operates 26,310 road vehicles, 48 aircraft and has the biggest door-to-door air and road express delivery infrastructure in Europe.

TNT's Express division employs over 78,000 staff worldwide. It is the first organisation to have achieved global recognition as an Investor in People. The division reported revenues of €5.956 billion in 2009. The operating income was €193 million. Visit TNT's Express division online:

TNT provides businesses and consumers worldwide with an extensive range of services for their mail and express delivery needs. Headquartered in the Netherlands, TNT offers efficient network infrastructures in Europe and Asia and keeps optimising its global network performance. TNT serves more than 200 countries and employs about 160,000 people. Over 2009, TNT reported €10.4 billion in revenues and an operating income of €648 million. TNT is quoted on the Amsterdam Stock Exchange. TNT recognises its social responsibility and has formed partnerships with the United Nations World Food Programme and the United Nations Environment Programme to fight hunger and pollution in the world. Our efforts are being recognised: In 2009 TNT again reached the highest score of all companies included in the Dow Jones Sustainability Index. More information about TNT can be found on its website .

Page publication date: 11 March 2010 at 09:00 CET