Corporate Responsibility

At TNT, we have a long-standing commitment both to protecting the environment, promoting social values and to conducting our operations with integrity and with respect for the interests of all our stakeholders.

As a transport company, we cannot ignore our impact on the environment

Corporate responsibility (CR) is an integral part of our business strategy, it is embedded in our business and operational activities. Given our business and operational profile, health & safety and the environment are given priority on the strategic CR agenda. This creates win-win outcomes for the various initiatives and programmes. These include reducing absenteeism, accidents and fuel consumption, which in return assist in lowering operating costs.

  • Health & Safety

    Maintaining a healthy and safe working environment is vital to our operations. We   therefore invest in healthy and safe working conditions for employees, subcontractors and business partners. TNT's objective is to meet and, where reasonably possible, exceed all health and safety obligations. This is pursued by applying workplace, road safety and general health and safety best-practice processes and training programmes. A strong safety culture will help us to further reduce the number of accidents and incidents and realise our vision of zero-fatal accidents.

    Health & Safety initiatives

  • Environment

    TNT  is committed to minimise any potential negative impact of its activities on the environment. Our objective is to reduce the consumption of energy and other natural resources as well as our emissions. This is pursued through a broad range of actions and initiatives, including network optimisation, energy efficiency programmes, carbon management, 'zero-emission' supply chain solutions for customers, and awareness and training programmes for employees and subcontractors.

    Environmental initiatives

  • Social & Engagement

    While health and safety and the environment rank high on our agenda, we also  focus on the continuous development and engagement of our employees. Other items on the company's social agenda include human rights and providing expertise and capacity to several humanitarian partners.

    Social & engagement initiatives


To identify the CR-related aspects that are most relevant for TNT, an annual online survey is conducted with six stakeholder groups: customers, employees, subcontractors, suppliers, investors and civil society organisations. The survey outcome provides guidance for developing and improving our CR strategy and activities.

The 2014 survey was sent to approximately 4,000 stakeholders globally, with a response rate of 10%. The survey polled stakeholders on the CR-related aspects included in the G4 guidelines, which are relevant for TNT. The stakeholders identified and prioritised the aspects they deemed most important for TNT. The sixteen highest ranking CR-related aspects are reflected in the Materiality Matrix.


TNT publishes an annual integrated report which combines the financial and non-financial information. The corporate responsibility information in the annual report is prepared in accordance with the reporting criteria and guidelines of the core application level of the Global Reporting Initiative (GRI) G4.

TNT is also a signatory of the United Nations Global Compact and therefore reports on the 10 principles regarding human rights, labour, environment and anti-corruption. CR data is provided by the reporting entities and is gathered via a monitoring and reporting tool. TNT has engaged PwC to provide reasonable assurance on certain CR metrics and limited assurance on all other CR metrics. The assurance work is performed in accordance with the Assurance Standard 3410N as drawn up by the professional body of Dutch Accountants (NBA).

Page publication date: 24 February 2015 11:45 CET