Corporate Responsibility

At TNT Express, we have a long-standing commitment both to protecting the environment, promoting social values and to conducting our operations with integrity and with respect for the interests of all our stakeholders.

As a transport company, we cannot ignore our impact on the environment

Corporate responsibility (CR) is an integral part of TNT Express' business strategy and embedded in its business and operational activities. Given TNT Express' business and operational profile, health & safety and the environment are given priority on TNT Express’ strategic CR agenda. This creates win-win outcomes for the various initiatives and programmes. These include reducing absenteeism, accidents and fuel consumption, which in return assist in lowering operating costs.

  • Health & Safety

    Maintaining a healthy and safe working environment is vital to TNT Express’ operations. Therefore, the company invests in healthy and safe working conditions for employees, subcontractors and business partners. TNT Express’ objective is to meet and, where reasonably possible, exceed all health and safety obligations. This is pursued by applying workplace, road safety and general health and safety best-practice processes and training programmes. A strong safety culture will help TNT Express to further reduce the number of accidents and incidents and realise its vision of zero-fatal accidents.  Read more

  • Environment

    TNT Express is committed to minimise any potential negative impact of its activities on the environment. TNT Express' objective is to reduce the consumption of energy and other natural resources as well as its emissions. This is pursued through a broad range of actions and initiatives, including network optimisation, energy efficiency programmes, carbon management, 'zero-emission' supply chain solutions for customers, and awareness and training programmes for employees and subcontractors. Read more

  • Social & Engagement

    While health and safety and the environment rank high on its CR agenda, TNT Express is also focused on the continuous development and engagement of TNT Express' employees. Other items on the company's social agenda include human rights and providing expertise and capacity to several humanitarian partners.
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To identify the CR-related aspects that are most relevant for TNT Express, an annual online survey is conducted with six stakeholder groups: customers, employees, subcontractors, suppliers, investors and civil society organisations. The survey outcome provides guidance for developing and improving TNT Express’ CR strategy and activities.

The 2013 survey was sent to approximately 4,500 stakeholders globally, with a response rate of 11%. The survey polled stakeholders on the CR aspects included in the G4 guidelines that are relevant for TNT Express. The stakeholders identified and prioritised the aspects they deemed most important for TNT Express. The fifteen highest ranking CR aspects are reflected in the Materiality Matrix.

TNT Express publishes an annual integrated report which combines the financial and non-financial information. The corporate responsibility information in the annual report 2013 is prepared in accordance with the reporting criteria and guidelines of the core application level of the Global Reporting Initiative (GRI) G4.
TNT Express is also a signatory of the United Nations Global Compact and therefore reports on the 10 principles regarding human rights, labour, environment and anti-corruption. CR data is provided by the reporting entities and is gathered via a monitoring and reporting tool. TNT Express has engaged PwC to provide reasonable assurance on certain CR metrics and limited assurance on all other CR metrics. The assurance work is performed in accordance with the Assurance Standard 3410N as drawn up by the professional body of Dutch Accountants (NBA).

Page publication date: 18 February 2014 8:00 CET