Mission and Standards

Our Mission

Our mission is to exceed customers'expectations in the transfer of their goods and documents around the world. We deliver value to our customers by providing the most reliable and efficient solutions in distribution and network management.

We lead the industry by:

• Instilling pride in our people


• Creating value for our shareholders


• Sharing responsibility for our world

Our standards

Our standards are our organisational values, which describe what we see as worthwhile activities, ethical behaviour and moral responsibilities, all of which form an integral part of our mission and strategy.

The standards of TNT are:

• Be honest


• Aim to satisfy customers every time


• Challenge and improve all we do


• Be passionate about our people


• Act as a team


• Measure success through sustainable profit


• Work for the world