Consignment note

consignment number
Your unique consignment number appears on the consignment note and is entered in our computer system. Please make a note of all the letters and numbers which you can use to check the status of your consignment through our web tracker system.

Section 1 - Sender’s Account Number
Please complete with your TNT account number.

Section 2 - Invoice to Receiver
If the Receiver is paying for the consignment charges, please cross box and provide the Receiver’s TNT account number. Please call our Customer Service if the Receiver’s TNT account number is not known. The sender is liable for all unpaid charges.

Section 3 - Customer Reference
For your reference – up to 24 characters long. This will be printed on the invoice and this customer reference number can also be used to track your consignment.

Section 4 - From (Collection Address)
Please complete with company name, collection address, name and telephone number of contact person.

Section 5 - To (Receiver)
Please complete receiver’s name, address, name and telephone number of the contact person. We cannot deliver to P.O. Box numbers.

Section 6 - Delivery Address
If the delivery address is different from the receiver’s address, please complete delivery address, name and telephone number of the contact person. We cannot deliver to P.O. Box numbers.

Section 7 - Dangerous Goods
Please indicate if the goods are of hazardous nature by crossing the correct box. If you are intending to send dangerous goods, please call our Customer Service for advice.

Section 8a) - Services
Select the one service you require and indicate whether you are sending a document or non document shipment.

Section 8b) - Options
Please select the option(s) you require. For Insurance, please provide the currency and the insured value.

Section 9 - Special Delivery Instructions
Please provide us with your special delivery instructions if required.

Section 10 - Goods Description
Please provide:

• General description of the contents of the shipment. Our commodity checklist will help you find out how you should describe your package.


• Number of items


• Weight in kilos and grams


• Dimensions in centimetres


• Stat. No. (Customs Statistical/BTN Number)