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Queens Award for Enterprise
Years of innovation paid off for express delivery company TNT (UK) Ltd on October 22nd 2000, when it was announced that the company was a winner in the Innovation category of The Queen’s Award for Enterprise.
Tom Bell TNT Express Services UK & Ireland Managing Director commented:
"We are very proud to receive this most prestigious award which is a tribute to all of our 11,000 TNT staff in the UK and Ireland dedicated to making our company a success. This is true recognition of the spirit of innovation and continuous improvement that we have fostered in our company and that I have seen develop since I joined as a driver over 20 years ago."
Over the years TNT has repeatedly revolutionised the UK transport industry with a series of ‘first to market’ services and the company has the unique distinction of being the first carrier to:-
- introduce nationwide door to door next day delivery services
- offer time definite nationwide next-day delivery service options
- provide nationwide same day delivery services
- integrate domestic and international door to door express delivery services
- For over twenty years TNT has consistently maintained a market-leading position by providing the highest levels of service and reliability whilst continuing to innovate in every area of its business.
Internet services: TNT is the first company in the door to door express delivery industry to offer a range of internet based services that includes on-line parcel collection requests, on-line tracking and tracing of parcels and on-line proof of delivery.
TNT now provides the UK’s leading internet tracking system with a combination of features that is unique in the market. The combination of features includes direct access to the TNT central database and real time Proof Of Delivery (POD) with receiver’s name, time and place of delivery available within minutes of delivery. A ‘tracking by customer reference’ facility means that customers can use their own company reference numbers in place of TNT consignment note numbers to make tracking enquiries. Unlimited non-password access allows both senders and receivers to access the tracking and POD information they need.
Mobile Data Technology (MDT): This TNT custom designed in-cab messaging system links 62 depots, three sortation hubs and 1,600 company owned collection and delivery vehicles. The MDT’s installed in TNT vehicles have increased productivity and customer service whilst providing operational cost reductions. The state of the art MDT technology provides real time information which has improved route planning and increased the speed of response to customers’ parcel collection requests. TNT can now collect from customers anywhere in the country within no more than 30 minutes of receiving the collection request.
Delivery information is instantly downloaded from the delivery vehicle to the central computer system. Proof of delivery data can then be accessed immediately by customers, via the TNT website, within minutes of the delivery being made.
Years of innovation paid off for express delivery company TNT (UK) Ltd on October 22nd 2000, when it was announced that the company was a winner in the Innovation category of The Queen’s Award for Enterprise.
Other TNT Awards:
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