E-Commerce

What impact will e-commerce have on the pharmaceuticals industry? How can my company capitalise on the resultant opportunities? Who are my potential customers, and how will I deliver my products to them? These are just some of the questions pharmaceutical companies are asking right now.

There's no doubt that the opportunities that e-commerce presents are immense. But so too, alas, are the challenges: in a 'traditional' business context, the marketplace is clearly defined - but in the e-world, the marketplace is… wherever the customer is based.

Before a company can enter this new and unfamiliar market it has to be sure it can offer its customers the levels of service they demand. Order fulfilment is key to the success of an effective e-commerce strategy. And it's here that TNT can be of service to you - with @TNT*.

@TNT is a demand chain management service ­ a powerful yet straightforward order processing and sourcing concept that provides you and your customers with a constant flow of real-time information on indivisingle orders. It ensures every stage of every e-transaction is carefully managed and supported.

And it makes every part of the process absolutely transparent: from ordering to delivery and after-sales service.

Offering much more than warehousing and transportation alone, @TNT leverages TNT's unrivalled logistics expertise, its world-wide air and road networks, its depots and facilities, and its sophisticated IT infrastructure to address every link in the e­commerce demand chain.

The service was developed in association with our leading international IT partners, including two of the US' order management and integration technology leaders: OrderTrust and Descartes - both of whom have contributed their best in class IT and e-commerce skills to put @TNT at the cutting edge of e-commerce demand chain management.

(*) @TNT is a working title

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