Send a package
Track shipment status
Check transit times
Create shipping documents
Pack and label
How to calculate international volumetric (cubic) weight
Send a package
Q : How do I send a package using TNT Express?
A : A simple and quick way to send a package is to use our online shipping system, myTNT. All the information you need to help you with the delivery of your goods can be found within our support section.
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Track shipment status
Q : How do I track my TNT Express shipment?
A : To find out if your shipment has been delivered, who signed for it and other tracking information enter your TNT consignment or reference number into our online track package tool.
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Check transit times
Q : How do I check the estimated transit times for my delivery?
A : To find out the estimated transit times for your TNT Express delivery use our transit times application for either Australian destinations or international destinations.
Create shipping documents
Q : What documents are needed to accompany my shipment?
A : All TNT Express shipments must be accompanied by a consignment note. All shipments, except documents, that travel outside of Australia must also be accompanied by a commercial invoice, proforma invoice or customs declaration.
Q : How do I prepare a commercial invoice, proforma invoice or customs declaration?
A : You will find clear guidelines for preparing customs documents on our customs requirements page.
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Pack and label
Q : Where can I find advice on packaging and labelling my shipment?
A : You will find helpful packaging and labelling tips on our domestic packaging tips page and our international packaging tips page
International volumetric (cubic) weight
Q: How do I calculate international volumetric (cubic) weight?
A: TNT Express has two calculations for determining the volumetric weight of a shipment, depending on the service selected. Information on how to determine volumetric weight can be found here.