International Consignment

The consignment note contains all the details about your shipment and accompanies the shipment throughout its journey.

Complete the consignment note clearly and accurately, particularly the sender and recipient name and address.

Consignment number

Every shipment is assigned a unique consignment number. It appears underneath the bar code. You can use these letters and numbers to track the status of your shipment through our tracking tool. Please make a note of your consignment number for future reference. 

Ensure that you follow the consignment note checklist:

  1. Account number of the party to be charged for the freight
  2. Full name and address (including postcode) of sender. No PO Box addresses
  3. Full name and address (including postcode) of receiver, No PO Box addresses
  4. Dangerous Goods declaration must be made for every consignment. If yes, a separate Shippers Declaration must be provided by the sender
  5. Sender's signature and date of collection to agree to TNT's terms and conditions
  6. Service to be charged is to be indicated by placing a cross in the appropriate box. Different rates apply for each service. If no box is marked and freight is under 30kg, our Express service and rate applies. If over 30kg per piece, shipment travels as Economy Express, Multiple piece consignments where no individual piece exceeds 30kgs may total up to 500kg on the Express service
  7. Description of goods (eg, carton, pallet, envelope)
  8. Number of items. This must match the number of items available for collection
  9. The weight of the item(s) in grams/kilograms
  10. The dimensions of the item(s) in centimeters

Important Note:

All the above details must be completed by the customer before the driver prints his name and adds the date of pick-up.

All international non-document pick-ups require a customs declaration or commercial invoice to be available, not inside package.