Below is a quick overview of events around the world that may cause delays to the delivery of your international consignments.

Slovakia - 15th February 2012

Adverse Weather Conditions

Due to adverse weather conditions (snow and ice) in Slovakia (SK), delays are expected in pick-ups and deliveries in the whole country .

Reunion - 15th February 2012

Demonstrations (update)

Further to the broadcast of 14th February 2012, the situation has not improved.  Several groups are continuing to hold protests and demonstrations in Reunion.  All roads have been blocked by demonstrators. Pick-ups, deliveries and clearance activities will be affected.

Reunion - 14th February 2012

Demonstrations

Please be advised that several groups are holding protests & demonstrations in Reunion ( RUN ) today (14 Feb 2012).  The protest is against high petrol prices.  All roads have been blocked by demonstrators.  Pick-ups, deliveries and clearance activities will be affected.

Qatar - 13th February 2012

NATIONAL SPORTS DAY

Please be informed that due to National Sports Day in Qatar, the Government has announced a National Holiday on 14 February 2012.  During this time there will be no clearance, deliveries or pick-ups and our TNT Associate Office will be remain closed.

Romania - 13th February 2012

Heavy Snowfall

Please be advised that due to heavy snowfall in Romania delays are expected in pick-ups and deliveries. All depots are affected.

Bulgaria - 13th February 2012

Heavy Snowfall

Please be advised that due to heavy snowfall in Bulgaria, delays are expected in pick-ups and deliveries in whole country. Road line hauls movements from and to Bulgaria and Domestic network will be affected.

Montenegro - 13th February 2012

Heavy Snowfall

Due to heavy snowfall in Montenegro, the government has declared State of emergency.  All major roads are impacted. Several streets in Podgorica city are closed.  Pick up and Deliveries will be difficult to arrange, especially at Podgorica city. North of the country is not accessible at all.  The airport, Podgorica, is open at the moment, so we expect to have imports as well as exports today.

Malaysia - 8th January 2012

Rally in Kuala Lumpur on 9th January 2012

Opposition parties have called upon a "901 Free Anuar" Rally which may see 100,000 or more people attending on 9th January 2012 in Kuala Lumpur, Malaysia.   Some roads in Kuala Lumpur, especially downtown near the Duta High Court, will be closed in the morning of 9th January. Traffic congestion in the other parts of the city can be expected and this will likely affect pick up and delivery services.

South Sudan - 26th December 2011

Please be informed that the 27th December and 28th of December 2011 have been declared as public holidays in South Sudan (JB3).

There will no pick up, deliveries and clearance.  Business will commence on the 29th of December 2011.

Belgium - 23rd December 2011 (update)

Belgian air traffic controllers ended strike - TNT resumes normal operations

TNT Express resumed operations at Liège Airport yesterday night after the end of a 24-hour strike by air controllers.

TNT's air and ground operations will fully return to normal today. During the strike, TNT took steps to minimise delays for its customers. We temporarily operated flights to other airports and transported even more consignments by road within Europe.

TNT regrets the inconvenience caused and apologises to its customers for these disruptions caused by circumstances beyond its control.

Belgium - 21st December 2011

TNT Express takes contingency measures to overcome the restrictions of air traffic over Belgium between 21 and 22 December

Belgian unions have called for a general strike in the public sector between today 10pm (CET) and tomorrow 10pm (CET) to protest pension reforms. TNT Express is not taking part in this strike. Unfortunately, despite previous assurances from the Belgian air traffic authorities, TNT has just been informed that some essential services to operate flights to and from its European hub at Liege airport will not be available during the 24-hour strike.

TNT’s first priority is to service customers. We are therefore taking contingency measures across Europe to minimise the impact of a partial or total closure of the Belgian airspace. Our customers’ air consignments normally passing through Liege will be transported via other routes. TNT’s intercontinental flights will be diverted to neighbouring airports. TNT is lining up additional vehicles and workers to transport more volumes by road.

However, we are sorry to inform our customers that we will not be able to ensure a 24 hour delivery service in all cases, due to the late notification of the strike in air control services and to the impossibility to fully activate our business continuity plan.

While TNT Express respects the right to strike, the timing and short notice are particularly bad for businesses such as TNT at a critical time of the year.

We are in constant talks with all the relevant Belgian air traffic authorities and will update this statement if the situation develops.

Belgium - 2nd December 2011

Belgium demonstrations - Potential service impact

Belgium’s main trades unions have called for a nationwide demonstration on December 7 to protest against planned governmental austerity measures. The 24-hour, cross-industry demonstration in Liège, Belgium, where TNT’s global air hub is located, is due to commence at 9pm on the 6th December and end at 9pm on the 7th December.

TNT Express is not involved in these actions.

We have been informed that third-party protesters are planning to block the entrance to TNT’s  air hub in Liège between 9pm Tuesday and 9pm Wednesday. If confirmed, this action would prevent our employees in Liège working normally, thus potentially disrupting TNT’s hub and flight operations for 24 to 48 hours.

In keeping with our customer promises, we would like to reassure our customers that we will do all we can to operate as normal.

TNT Express strongly disapproves of any action that would violate its freedom of work and is actively engaged in preparing contingency measures to mitigate any effect on its customers. These include the use of different routes, airports, hubs and modes of transport for the shipment of its customers’ parcels and freight normally passing through Liege.

TNT Express is working hard to ensure that  as many as possible of its customers’ goods are delivered within service specification, however, we cannot rule out potential delays as a result of these actions.

Please monitor this page for further updates.

Brussels - 1st December 2011

Due to social actions in Brussels on Friday the 2nd of December 2011, delays in deliveries in postal codes 1000 and 1040 are expected. Pick-ups will be done depending on the actual situation in these particular areas. All delays will be updated appropriately.


Spain - 1st December 2011

Public Holiday

Please be advised that the 6th of December and 8th of December are public holidays in Spain. Several companies will be closed on the 5th, 7th and 9th of December 2011 due to the non-official bridge holidays.  This will result in a high number of closures at destinations during this time.

Afghanistan - 15th November 2011

Afghan Political Summit 

"Afghan Jerga " will be held in Kabul ( KBL) on 16th and 17th November 2011.  These two days have been declared as a holiday by the government.  This will result with all a suspension on all clearance, pick up and deliveries.

Vietnam - 8th November 2011

Heavy rainfall

Due to the heavy rainfall, Da Nang depot and some central Vietnam province have been badly flooded.  As a result of the floods Da Nang (DAD) depot is temporarily closed from today. 

Collections and deliveries are limited only to those areas which can be accessed.  Undelivered consignments will be updated with the status BW.

Japan -28th October 2011

Areas suspended due to Earthquake- update

The following are the latest "Restricted Collection / Delivery Postal Codes" which we are unable to pick-up from or deliver to due to heavy damage caused by the Tsunami.

Iwate Prefecture

Kuji : 0288601-0288605/0288711-0288713

Miyagi Prefecture

Motoyoshi-gun : 9860701-9860792/9880400-9880478

Fukushima prefecture

Minamisoma : 9750001-9758686/9792101-9792464
Soma : 9760001-9768501/9792501-9792542
Futaba-gun : 9790401/9791757
Soma-gun : 9601631-9601892/9792611-9792792
Date-gun : 9601501

Kenya - 30 August 2011

Holiday

In conjunction with the Aidil Fitri, Kenya will be on holiday on 31st August 2011.  TNT Kenya will be closed during this period.  Normal operations will resume on 1st September 2011.

Please hold any escalations during this period.

New Caledonia - 26 August 2011

Visit by the French President

The French President will be in New Caledonia from 26th August 2011 until 28th August 2011.  Administration, customs and all public services will be closed during this period. Noumea and surrounding areas will be very secure and most of clearance and deliveries will be delayed.  Please keep escalations to a minimum during this time.

United Kingdom - 9 August 2011

Civil Unrest within Main UK Cities

As reported widely on both National TV and Press, a number of cities across the UK have experienced a considerable amount of civil unrest during the past 2-3 days.

Fortunately, to date, the effect on our operations has been very limited. However, we have taken action in order to ensure our service to our customers remains at the highest possible level whilst maintaining a safe and secure workforce.

At present, only a small number of our local depot operations have been affected by the civil unrest and subsequent disruption, these being Croydon, Enfield and London City. There is also a perceived risk of the following locations being adversely affected: London Heston, Birmingham, Liverpool, Manchester Bredbury, Manchester Trafford Park, Park Royal and Luton, although, with the very unpredictable nature of the unrest, other locations around the country cannot be discounted.

A full contingency plan has been brought into effect to minimise the disruption to our operation and to ensure the safety and wellbeing of our employees and our customers’ goods. Our teams across the country are empowered to carry out dynamic risk assessment as the circumstances demand.

For the latest information on the situation - www.bbc.co.uk/news

Indonesia - 7 July 2011

Hatta Airport

All local protest and demonstrations by local cargo agents, forwarders and other shippers on the Regulated Agent for Security Screening at Cengkareng (CGK)/Soekarno - Hatta Airport, have ended.

However, there is still a backlog of shipments that are to be sent to the branches.  Focus will be on clearing the backlog as soon as possible. 

During this time, please keep escalations to a minimum.

Andhra Pradesh - India  - 6 July 2011

Political Strike

Due to political strike in parts of Andhra Pradesh- India on the 05 July and 06 July 2011, the operational activities ( Pickup , Delivery  and Linehaul movements) has been affected in following depots HYD, VGA, WGC & AP1.

Anticipate delays in service and ensure that escalations are kept to minimum.

Bangladesh - 6 July 2011

Strike

Please be advised that a 2 day nationwide strike is in force on the 6th and 7th of July in Bangladesh ( DAC. CGP, BYY).  All roads have been blocked by demonstrators affecting pick-ups, deliveries and clearance activities.  Furthermore, Friday & Saturday are weekends in Bangladesh. Please expect further delays in pick-ups, deliveries and clearance activities.

It is requested that all escalations are held during this time.

Indonesia - 5 July 2011

Hatta Airport

Please be advised that today, local protest and demonstrations by local cargo agents, forwarders and other shippers are currently taking place at the Domestic Airlines Warehouse due to the implementation of the Regulated Agent for Security Screening at Cengkareng (CGK)/Soekarno - Hatta Airport.

For security and safety reasons, the Domestic Airlines area have now closed their cargo acceptance warehouse for both outbound and inbound sectors in Jakarta.  All shipments will be updated with the "MRI" status shortly.

The contingency plan to reduce the backlog to the branches will be as follows:

  • Shipments from JKT destined for MES and PKU will be sent via BDO.
  • Shipments from JKT destined for BPN, MDC, UPG and DPS,  will be sent to SUB, as SUB will act as the gateway to the Eastern Part of Indonesia.
  • Shipments from JKT destined for SOC and JOG will be sent via SRG.
  • Please keep all escalations to a minimum during this time.

Canada - 30th June 2011

Calgary Stampede Parade and Royal Visit

On 8th July 2011, there will be no picks up or deliveries performed in the downtown area (Postcodes: T2P 0A0 - T2P 9Z9 ) between 8am and 12 noon, for the annual Calgary Stampede Parade.

Also, due to the arrival of special guest Prince William and the Duchess of Cambridge, all roads will be closed to traffic.

Please keep all escalations to a minimum during this time.

France - 30th June 2011

Tour de France

Due to the Tour de France bike race 2011, which will take place from July 2nd to July 24th, all areas of France (except the East region) will suffer delays for pick ups and deliveries :

Below follows the dates per region affected :
July 2nd - July 8th  : West region  (NTE departments 85 and 44 , RNS departments 56 - 29 - 22 - 35, URO department 14, LME department 72, ORE departments 36 - 18)
July 9th - July 12th : South-East region (LYS - 63, 15)
July 13th -15th : South-West region (TLS - 81, 64, 31, 09)
July 16th - July 18th : South region (MPL - 34)
July 19th : South-East region (LYS - 26)
July 19th - July 20th : South region (MRS - 05)
July 20th - July 23rd : South-East region (AN2 - 74, 73, LYS - 38)
July 24th : arrival in Paris (QFC, 94 - 75) for the final stage

Please keep escalations to a minimum during this time.

Argentina - 28th June 2011 (update)

Volcanic Ash Cloud

Due to the volcanic ash cloud airports, Ezeiza (Ministro Pistarini - International Airport) and Aeroparque (Jorge Newery - Domestic Airport ) have cancelled all flights.
 
Exports and Imports from and to Buenos Aires will suffer delays. The system will be updated with MNA status.  Please hold all escalations at this time.

Greece - 27th June 2011

The Supreme Administration of Greek Civil Servants trade unions announced a general strike for 28th and the 29th of June. The city centre (Syntagma square) is expected to be blocked, thus PRE depot is expected to face difficulties in performing Pick Up and Delivery Activities in the area.

The Air Traffic Controllers (ATC) will also participate in this strike with work stoppages that are going to affect the arrival and departure times of TNT flights to and from Greece.  As a result shipments will be dispatched later than standard and therefore some may suffer a 24 hour delay.  This is expected to affect mainly Deliveries to ATH, GMZ and SKG depots.  The same applies to some Cyprus shipments as TNT flights to and from Cyprus will be affected on these days.  

For the moment it is not clear if the strike will affect the European Road Network movements to and from Greece and this will depend on the extend of the industrial action in Patras and Igoumenitsa ports.

Local operation teams are deploying contingencies were possible in order to keep service performance impact to minimum.

All affected consignments and/or sectors will be updated in our Track and Trace system accordingly.

Yemen - 23rd June 2011 (update)

Further to the previous broadcast on the Yemen situation on the 2nd June, please be advised there is no improvement in the security situation and delivery activities have continued to be affected.

Also there is a fuel shortage in the country which is making things worse for our operations.  Delays in deliveries are expected and consignments will be updated with "DS" status.  It is therefore requested not to escalate as power and internet is not stable throughout the day in Yemen.

Australia - 21st June 2011

As you would be aware Volcanic Ash Clouds have returned to Australian skies resulting in further significant disruption to air linehaul passenger and freighter schedules, with large numbers of flights being cancelled and/or re-directed.

Major Airports currently impacted as a result of the operating decisions of respective airlines to date include, Sydney, Adelaide and Canberra.

Qantas and some other carriers have cancelled flights, whilst other carriers are assessing the situation.  As was the case last week, the position is fluid with decisions being made in light of information available and relevant at the time.

Status Updates

All cons that cannot be uplifted due to cancellation of scheduled flights and or sent on a later flights using different carriers or the following day should be updated with "LXW" and appropriate remarks. 

All cons that miss connections due to flights departing earlier than scheduled departure times, should be updated with status code "MNA" and remarks.

All cons delayed in arrival as a result of origins using different flights that arrive after the usual scheduled flights, flight cancellations and or flight diversions to other Airports should be updated with "LAW" and appropriate remarks.

As the Ash Cloud continues there are likely to be further impacts. There are international flights bound for Sydney that are being diverted.  Please keep escalations to a minimum.