Characteristics & Challenges
TNT's customers in the industrial sector manufacture equipment for companies in industries such as automotive, power generation, building construction and engineering.
In an environment in which it is increasingly difficult to differentiate, many industrial sector companies consider their after-sales services as a means of developing a competitive advantage. Many product sales are accompanied by service agreements that carry severe financial penalties for equipment down time, so an effective and reliable service parts logistics network is vital to optimise equipment use and maintain customer satisfaction.
Globalisation represents a further challenge, as their customers expand to new and often more demanding geographies, yet expect levels of service and support they have received in traditional markets. Margin pressures have also forced companies to manufacture and source components in lower cost countries and focus on making their inbound to production supply chains more efficient.
With our global coverage, industry expertise and solutions to support both service parts logistics and inbound to manufacturing, TNT is ideally placed to help you develop a best-in-class supply chain solution to support your customers' needs. For more information about the solutions we have specifically designed and developed for the industrial sector, click on the links below:
Integrated Direct Express, creating a leaner and more responsive supply chain by consolidating multiple orders into one unit for shipment and single customs clearance into your target country. (view PDF)
Centralised Parts Solutions, centralised storage and direct distribution of spare parts for end use, repair or stock replenishment.