Investors in People
“Feedback from our people is vital and we have structures in place so everyone can have their suggestions heard and considered in our plans for improvement.”
Sue Barnes, HP Director
TNT has received a number of accolades following independent external verification of the company’s health and safety performance:
TNT UK & Ireland’s key safety performance measures are illustrated in figures 2 and 3 below;
Figure 2: TNT Lost Time Accident Rate per 100 Employees
Figure 3: Avoidable Collision Rate per 100,000 km
3.2 Investors in People
Investors in People (IiP) sets minimum standards for continuous operational performance through management and employee development. Living up to the IiP standard ensures TNT employees receive the necessary development opportunities they need to be successful and thus create value for the business. This manifests itself through improved and effective communication, teamwork and individual coaching. TNT people attend supplementary and directed development and training which allows them to improve existing skill gaps as well as expanding their potential and professional horizons. Each year performance reviews are held with all employees and an annual review of people’s potential is conducted as part of the talent and succession process. This provides focus on their personal development and contribution to the continued success of the business.
TNT UK & Ireland was first awarded the IiP standard in 1994 retaining this recognition ever since and has also been an IiP Champion since 2004. The company’s other external training accolades include:
10 National Training Awards
6 Motor Transport Training Awards
2 IFW Freighting Industry Training Awards
2008 – Institute of Leadership & Management “Employer of the Year”