We promise to listen and learn
We're good but we can always be better. We want to hear your opinions and views about us and how we perform. We listen to what you say, and use it to improve what we do. It's continuous improvement through customer involvement. So don't hold back - feed back.
What to expect
- We will provide you with the opportunity to feed back your complaints, compliments and comments. You can do this
by: Freefone 0800 76 76 76, Fax 0845 6000 439, Writing to Customer Experience Team, TNT UK Ltd, 4th Floor, The Axis Building, Kingsway North, Team Valley, Gateshead, NE11 0NQ, e-mail : customerexperienceteamuk@tnt.co.uk or contact us at www.tnt.co.uk/contact us - We will regularly survey a cross-section of customers so we can gauge satisfaction with our services
- We will keep you informed of our ongoing improvement activities resulting from continuous customer research, via our regular customer communications and our website www.tnt.co.uk