Our mission and standards

TNT mission

  • Our mission is to exceed customers' expectations in the transfer of their goods and documents around the world
  • We deliver value to our customers by providing the most reliable and efficient solutions through delivery networks
  • We seek to lead the industry by instilling pride in our people, creating value for our stakeholders and sharing responsibility for our world

Our standards

  1. Be honest
  2. Aim to satisfy customers every time
  3. Challenge and improve all we do
  4. Be passionate about our people
  5. Act as a team
  6. Measure success through sustainable profit
  7. Work for the world