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Imperfect packaging puts your goods, other shipments, and our TNT team members at risk. Your shipment must comply with our safe-packing policy. Drivers have the right to refuse packaging described below.
No punctured, crushed or otherwise damaged boxes.
No wet, leaking or water-damaged boxes.
No heavy items in weak boxes. Boxes must be of sufficient strength, quality and size. If necessary, use strapping to strengthen your box.
Over 70 kg
Boxes heavier than 70 kg must be palletised.
How to prepare stronger boxes
Everything must be attached to the pallet with strapping and/or wrapping to form a single, inseparable unit.
No poor-quality or damaged pallets.
How to prepare the perfect pallets
No exposed or sharp items. Ample padding is required to prevent injury.
Items that overhang or stick out could cause injury or damage other shipments.
How to prepare irregular items