A commercial invoice must be provided to accompany any shipment that is not a document that will travel outside the European Union.
While it is true that most shipments within the European Union are considered to be in free circulation and do not require a commercial invoice, certain shipments within the EU, and even some domestic shipments are still controlled by customs. Please provide a commercial invoice for any customs-controlled shipment.
How to prepare an invoice
To use our short form click here. This form does not include space to name a commercial importer. If you are sending your shipment via an importer, prepare your own invoice using the guidelines below.
For information about the customs statistical number click here and go to section 10.
Please complete all relevant fields and print out. You should then sign and date the invoice.
Guidelines for preparing an invoice
- Title the document with the word 'invoice' ('Pro-forma invoices' are not acceptable)
- Invoice number
- Date of invoice
- Sender's name and address
- Name and address of the importer. (Please note the receiver may be a different person or company to the importer.)
- Quantity of each line of goods supplied
- Full description of each line of goods supplied (catalogue numbers or part numbers will not suffice. The Customs Authorities want to know what each item actually is so please carefully describe the goods.)
- The total value of goods covered by the invoice and this must at least be the intrinsic value of the shipment. Never use the terms 'value for customs purposes only' or 'customs invoice'
- Make sure you make it clear what currency you're using when you give the value of the goods
- Specify the country of origin (i.e. where the goods were manufactured) of each line of goods sent
- Give gross and net weights of the goods covered by the invoice, together with the number of items consigned for carriage. Your packaging material used to protect the goods in transit will make up the difference between the gross and net weights.
- Include the following statement: "We certify that this invoice shows the full value of the goods and that a further invoice will not be issued".
- Please include a commercial invoice which has been translated into English and this will save time clearing your goods through customs.
We have based these guidelines on the majority of worldwide customs regulations, but these can vary depending on the country and can also change without notice.
You can also check our customs and shipping updates for the latest information.
If you think there may be a special customs clearance requirement for the country you're sending your shipment to please call your local TNT Express Customer Service representative and we will provide suitable advice. And, of course, if anything else is unclear please call us - we're waiting to help!