A team of customer service representatives at our Automotive Control Centres provide a single point of contact and dedicated after sales support to meet your specific needs.
Available in 18 European countries, the USA, India and South Africa, our Automotive Control Centres provide a seamless order management service with full visibility of information to:
- Automotive production plants requiring time-critical production parts (inbound flows)
- Suppliers who send time-critical production parts to automotive production plants (outbound flows)
The benefits of our Automotive Control Centres include:
- single point of contact (a one-stop solution for all types of shipments)
- 24/7 coverage
- dedicated customer service, administrative and operational support
- standard TNT service offerings, upgraded with late collections, early deliveries and scheduled deliveries
- dedicated transportation
- door-to-door control of shipments
- the ability to resolve a service issue using automotive service recovery