FAQ'S

 

  • How do I send a package using TNT Express ?
    A simple and quick way to send a package is to use our online collection booking form. You can also enjoy the many benefits of myTNT, our free personalised online service.  simply complete the short registration form or find out more about myTNT.

  •  How do I track my TNT Express shipment ?
    If you wish to track your shipment click here. Tracking your shipments is free, quicker and easier with myTNT.

  • What  documents are needed to accompany my shipment ? 
    All TNT Express shipments must be accompanied by a consignment note. All shipments, except documents, that travel outside India must also be accompanied by a commercial invoice.
  • Where can I find advice on packaging and labelling my shipment?
    You can find helpful packaging and labelling tips on our Packaging Advice page. Should your shipment contain particularly valuable or delicate items, our Special Handling Services team will take special care of them for you.

  • Do you work on Sundays?
    Yes we do, please call us on Toll-free 1800 425 9999 (from MTNL/BSNL network) or 6000 9999 (from your mobile phones and private networks) for further details.

  • I want to register a complaint, where and how can I do the same?
    Please write to us at in.cus@tnt.com 

  • How do I arrange a collection?
    Please refer section "Shipping tools" for details

  • How do I contact the Customer Care division?
    Please call us toll-free on 1800 425 9999 (from MTNL/BSNL network) or 6000 9999 (from your mobile phones and private networks)

  • How do I get to know about rates?
    Please refer section "Shipping tools" for details.