Frequently asked questions

FAQ'S

 

  • What would be the paperwork required to send a shipment to International destinations?

Please refer section "Support" for details.

  • What would be the paperwork required to send a domestic consignment? 

Please refer section "Support" for details.

  • Do you work on Sundays?

Yes we do, please call us on Toll-free 1800 425 9999 (from MTNL/BSNL network) or 6000 9999 (from your mobile phones and private networks) for further details

  • I want to register a complaint, where and how can I do the same?

Please write to us at in.cus@tnt.com 

  • How do I arrange a collection?

Please refer section "Shipping tools" for details

  • How do I track my consignment

Please refer section "Shipping tools" for details

  • How do I contact the Customer Care division?

Please call us toll-free on 1800 425 9999 (from MTNL/BSNL network) or 6000 9999 (from your mobile phones and private networks)

  • How do I get to know about rates

Please refer section "Shipping tools" for details.

  • How do I get to know about Services

Please refer section "Services" for details