Special Handling

Freight of a non-standard nature creates special challenges within our networks.
Below you will find four "Special Handling" categories whereby an extra charge is applied to cover the additional costs incurred in the handling and movement of non-standard consignments.


Health & Safety (HS)

A ‘Health & Safety’ charge is applied to consignments containing one or more items that could cause injury such as unwrapped metals or undeclared hazardous goods and therefore require special handling.

Exceeds Dimensions (ED)

An ‘Exceed Dimension’ charge is applied to consignments containing one or more items weighting 30 kgs or more (actual/dead) which under normal circumstances would be transported on "standard" dimensional pallets (for example, euro-pallets) enabling efficient handling via TNT's normal hub pallet processes, but cannot for the reasons stated below:

Weight and/or dimensions exceed TNT's maximum dimensions and weights

International Express services within Europe dimensions exceed 1.2 (l) x 1.2 (w) x 1.5 (h) m

Non-conveyable (NC)

A ‘Non-conveyable’ charge is applied to consignments containing one or more  items which weigh less than 30 kgs (actual/dead), are non-palletised and cannot be handled in our network via our automated conveyor systems if:

One or more of the dimensions exceeds 1.2m (l) x 0.7m (w) x 0.6m (h)

Items, packaged or un-packaged  which are tubular or cylindrical shapes that cannot sit and remain flat on the conveyor system and are therefore manually handle

Non-stackable (NS)

A ‘Non-stackable’ charge is applied to consignments containing one or more items that are non-stakable - for example pyramid pallets - which have been built to prevent or limit other items from being placed on top, creating additional handling time and inefficient use of available network capacity.