Contact help desk

Customer Service

Please contact Customer Service at 0120-599-868  for all your support needs.

To ensure high quality of service, phone call may be recorded.

Helpdesk (CIT)

For CIT (Customer Interface Technology) you may also call at 0120-269-852 


or e-mail Japan.CIT-Support@tnt.com

(ex: about jSolutions, myTNT, Express Shipper, Express Manager)

eInvoice Helpdesk

For eInvoice, you may call at 03-5520-1907 
or e-mail  JP.eInvoice@tnt.com .

Mon - Fri / 09:00 - 17:45