Additional Services

Should your shipment fall outside of TNT's standard handling and shipping processes, we can provide optional services which will help you tailor make a service to meet your needs.  The fees for these services are in addition to basic shipping costs.

1.  Paper consignment notes and invoices

We can provide printed consignment notes and/or paper based invoices if you do not wish to transmit your data electronically and/or receive e-invoices.

Non-electronic consignment

Fee applied where data is not submitted electronically. I.e. handwritten consignments

Fee per consignment

KWD 0.50

Non-electronic invoice

Fee applied when you require a paper invoice

Fee per invoice

KWD 1.60

2.  Import Services

Manage your import shipments globally with our Express Import services and take control of the entire shipping process as the importer and receiving party.  You can arrange the import service through our Customer Service or you can use our on-line Express Import System (EIS).

3.  Enhanced Liability (only for countries who are not allowed to sell Insurance)

For your valuable goods, we can increase the value of cover beyond our standard liability, up to €25k per shipment.

Enhanced Liability

We can increase our liability up to €25k for the replacement cost or cost of repair in case of loss of or damage to your consignment. Terms and Conditions apply.


 Min. per consignment

1% of declared value of goods


KWD 2.00

4.  Collection and Delivery

From on demand collection to deliveries in remote areas, we can cater for the various collection and delivery requierments you may have.

Saturday Collection/Delivery

Collection on Friday for delivery on Saturday and/or collection on Saturday for delivery on Monday.

Fee per consignment

KWD 25.00

Remote Area Service

A remote area is defined as difficult to reach or remote location. This is determined by post code or by town name. For an additional fee we will deliver (or collect) in these areas.  <link to OOA postal code list>



KWD 0.08

KWD 3.70

5.  Shipment Handling

If you require prioritized handling or your shipment requires handling of a non-standard nature, we can meet your needs.  To ensure your shipments are delivered on time and in perfect condition, please familiarize yourself with the types of shipments that require Additional and/or Special handling.


You can opt for prioritized handling from collection to delivery. Your consignment will be clearly labeled with our Priority sticker.

Fee per consignment

KWD 4.00

Additional Handling

If you have shipments that are not suitable to be handled on automated conveyor machinery or if they exceed our standard operational dimensions, we will ship them at an additional fee.

- Non Conveyable (if one or more items weigh less than 30 kg and exceed one of the following dimensions: 1.2m (l) x 0.7m (w) x 0.6m (h)).

- Exceeding Dimensions (if one or more items weigh more than 30 kg and exceed one of the following dimensions: 1.2 (l) x 1.2 (w) x 1.5 (h) m)

 Fee per consignment

Fee per consignment

KWD 8.00

KWD 8.00

6.  Customer Services

TNT's customs teams provide you with expert services to ensure your shipments follow a seamless process when it comes to customs clearance activities.  Upon receiver's request, we can perform additional clearance services.  Click to view customs information.

Advance of Funds

The advanced payment of import duties, taxes and other customs / governmental charges on behalf of the importer to accelerate the customs clearance process. 

 %of duties & taxes



 KWD 4.50

Please contact your local customer services representative if you require additional information.