Additional surcharges if your shipment requires additional or special handling.
A surcharge applies to the following additional services:
Customs play an important role in the import and export process of goods. Our customs teams provide you with expert services to ensure your shipments follow a seamless process when it comes to customs clearance. We offer several customs services:
A surcharge applies to each of these customs services.
In accordance with international transportation regulations (IATA, ADR, etc.) we can transport and handle special goods and substances if these are on the list of approved goods and substances. For more details, check the Dangerous Goods page.
The ‘Priority’ option is available for our Express and Economy Express services. This option offers your customer and yourself more security, since the ‘Priority’ label identifies your parcel as such, so that it will be handled with priority throughout the entire network. Should your shipment need to be shipped with priority, just tick the ‘Priority’ option. As an extra service, our Customer Service will proactively monitor and follow up your ‘Priority’ shipment. A surcharge applies to this option.
TNT offers an additional insurance based on the value of your shipment. A surcharge applies to this service.
Does your shipment cannot be handled via the conveyor belt? Or do its measurements exceed our standard dimensions? These shipments require extra handling, at an additional fee.
Shipments containing one or more items which weigh less than 30 kg and are non-palletised, but cannot be handled via our automated conveyor systems together with standard network shipments, for one of the reasons stated below:
If shipments are too large and too heavy to be processed automatically and not palletized a fee is charged. A shipment is too large and/or too heavy if:
Do your shipments cannot be stacked or could cause injury? These shipments require special handling, at an additional fee.
The shipment will be invoiced to the receiver. A receiver pays shipment can be arranged in 2 different ways: “import receiver pays” or “export receiver pays”.
Do you want us to invoice the receiver for the shipping costs? Tick the ‘Receiver Pays’ option and provide the receiver’s TNT account number. Please contact Customer Service if you do not know this account number.
Note: the client remains liable for all unpaid charges.
A surcharge applies to this service.
The demand for deliveries to private addresses is growing. In order to satisfy your and your customer’s needs, TNT can deliver to private addresses against payment. A private address is a location that mainly functions as a house, including locations with a dual function, private and professional, and where no free access is possible.
When TNT is not able to deliver a shipment because the sender provided an incorrect or incomplete address, we will spare no effort to find the right address and deliver the shipment as soon as possible. However, a surcharge applies to this service.