New MSD/LMF structure or China - 01 September 2011

As a result of changes to some post codes and town names in China, we will update addresses in our shipping tools such as myTNT (including ExpressImport), These changes are planned starting 5 September, 2011.  For TNT customers using myTNT, no action is required, as we will update your address book automatically with the changes. 

TNT customers using ExpressShipper, ExpressManager will be offered a little tool to help you update your Chinese addresses in your address book. Any other TNT shipping tools, will be provided instructions to update addresses stored on local systems.
Shipping Information

Myanmar 23rd May 2011

Effective today, Monday the 23rd of May, 2011, TNT has suspended all trading to and from Myanmar.

This means that the Myanmar country website has been closed down and the country removed as a location option from TNT shipping tools, so that Myanmar can no longer be selected during a booking or quotation from TNT customer service.

Shipments made to Myanmar prior to the 23rd of May will be delivered until the 31st of May at the latest.  Shipments received in Myanmar after the 31st of May will be returned to sender as undelivered.

 

United Kingdom 10th December 2010

Following the recent attempts by terrorists to conceal explosive devices on aircraft containing cargo, the carriage by air of shipments containing printer ink or toner cartridges weighing more than 500 grammes had been prohibited.

With effect 10 December, the above restrictions were removed and replaced with a prohibition on  "printing equipment including printers, photocopiers and fax machines with an ink or toner cartridge weighing more than 500 grammes installed in the equipment in such a manner as is to make the equipment operational."

Please be advised, all printers travelling from, to or via the UK must have any ink or toner cartridge removed and shipped as a separate package. It is not permitted to have the ink and toner cartridge within the carton containing the printer, copier or fax machine.

This prohibition is in place until 10 June, 2011 and applies only to shipments by air (Express and Economy Express services where air transport is used).

Ensuring smooth and trouble-free delivery

To maintain the smooth, timely delivery of every shipment, we rely on our customers to complete all necessary paperwork for their shipments, ensuring all the required information is complete and accurate. This enables us to continue to provide a market-leading service and reliable delivery of shipments for you.

Before your shipment is collected, please ensure that it is properly packaged, that the consignment note is completed, and that all the necessary information is clearly and accurately included in the commercial invoice. If you are shipping dangerous goods, please also ensure that all necessary additional paperwork is in order.

It is the shipper’s responsibility to ensure:

  • the shipment is properly packed, marked and addressed
  • all information they provide is complete and accurate, and
  • compliance with all applicable customs and other regulations. 

TNT’s terms and conditions of carriage apply.

Click a link below for further information:

  • Useful packaging tips – detailed advice on packing in boxes, packing documents, or small items, bottles and pallets.
  • help with completing the consignment note – a step-by-step guide to the form which accompanies your shipment throughout its journey, and the information we need you to include on it.
  • help with customs and invoicing. Customs regulations often require a commercial invoice to be attached to the shipment. We advise you on what information to include.
  • help with valuable and delicate items – links to information about our special handling services.
  • information about dangerous goods – details about the categories of dangerous goods we can carry.