Our commitment to our people

The TNT Human Resources team are committed to:

• SUPPORT and guide excellent people management practice through facilitation of recruitment, training, development, empowerment and retention of talented people.
• PROVIDE professional HR advice and support that ensures legislative compliance and supports TNT's commitment to our people and their aspirations.
• DEVELOP strategy and policies that create an environment in which all employees and the company can excel. 
  
  Communication
  
  Communication is an essential ingredient to ensuring a rewarding and satisfying employment experience. At TNT we encourage clear, open and honest two-way communication which is supported through the development of our 'Communication Policy'. This policy is intended to promote effective communication throughout our business - internally, upwards, downwards, inter-departmental, intra-departmental and externally. We are all responsible for fostering teamwork and efficiency through adopting these effective methods of two-way communication... information is knowledge!
  
  
  Feedback on your performance
  
  As with communication, feedback is also a two-way process. At TNT we appreciate the importance of formal and informal feedback on performance. We have a method in place to assist this process through the Performance Appraisal System. Every employee will receive a six-monthly performance appraisal (formally and informally) during which your manager will review your progress, development needs, objectives and career succession plans. This process is interactive and will allow your input and suggestions to ensure that your employment experience remains rewarding and challenging.
  
  
  Training and Development
  
  Internal
  We recognise that on-going training and development is an integral factor to ensure continuous improvement - both personally and professionally. This is supported through our dedicated Training and Development Facilitator together with the use of external training providers where required. We provide a professional, high quality, pro-active training service with results oriented training objectives to ensure that you are trained and equipped to do your job to the best of your ability and in line with TNT's expectations.
  
  External
  In addition to providing our internal training and development service, we also encourage our employees to undertake external study that is relevant to the business of TNT, your current role at TNT, or your career aspirations within TNT. Where this is the case, TNT may support this study by way of financial assistance towards study fees, related costs, or study leave to attend lectures and exams. Your continued development rewards TNT, as well as you personally.
  
  
  Equal Employment Opportunities
  
  As an equal employment opportunity employer, the benefits to you and to TNT are great - our Equal Employment Opportunity Policy is designed to ensure that the best person for a position is selected, the best person gets promoted, everyone gets access to training and development, and everyone is able to work together in a non-threatening environment.
  
  
  Occupational Health and Safety
  
  At TNT we are committed to providing safe and secure work environments for all of our employees and drivers. When it comes to the safety for our people, there are no compromises. We have a sophisticated OH&S management system in place that provides a framework to ensure pro-active management of health and safety, including the effective management of hazards and the prevention of incidents that may result in injury or ill health to our people. Health and safety is everyone's responsibility and at TNT we ensure accountability from the top down.
  
  
  Our Environment
  
  As a responsible transport operator, TNT will comply with relevant environmental legislation and standards as a minimum. We are committed to the delivery of environmentally responsible and economically feasible business practices throughout our operations. This is commensurate with our philosophy of Corporate Social Responsibility, whereby TNT seeks opportunities to make the world a better place.
  
  
  Celebrations, Reward and Recognition
  
  We continuously look for opportunities to celebrate, whether it be personal milestones or exceptional performance at work, TNT want to recognise these achievements through our reward and recognition programmes. "You're a Star" is an instant recognition award programme for those staff and contractors that go above and beyond the normal expectations of their role. In addition, TNT recognises those significant personal events, such as marriage, the birth of a child, the completion of business related studies and even birthdays (that some of us would rather forget) - that's right, on your birthday you will be given a paid half day off work! Long service awards are presented to all staff and contractors in recognition of loyal and dedicated service to TNT; our people are our greatest asset.
  
  
  Remuneration and Benefits
  
  We recognise that remuneration and benefits are key factors in securing and retaining talented personnel. TNT's Remuneration and Benefits Policy is designed to provide a framework that rewards achievement of business objectives in addition to ensuring market comparison and internal relativity of roles. Remuneration is reviewed annually via an interactive consultative process.
  
  
  Employee Assistance Programme
  
  The TNT EAP (Employee Assistance Programme) is in place to provide a confidential and independent service for our employees when they are in need of professional counselling from trained professionals. Although we encourage all of our employees to seek assistance from either their manager or the Human Resources Manager, we appreciate that this can sometimes be difficult, especially when the issues relate to personal problems. The EAP service is available on a 'self-referral' basis and is operated 24 hours, seven days a week. TNT will cover the cost of up to three counselling sessions, which will remain totally confidential (unless you request otherwise).