Domestic Cover

Domestic shipments with TNT are automatically covered under the Carriage of Goods Act 1979, up to the value of $1,500 NZD including GST.

International Cover

International shipments with TNT include comprehensive insurance cover (up to $500 NZD for documents and $1,000 NZD for non-documents). TNT can provide additional insurance for high value items. Simply call Customer Service on 0800 275 868 to find out more. 

Prohibited Items

There are certain items that TNT cannot carry unless there is a prior written agreement between TNT and the sender. These items are referred to as ‘prohibited items’ and include all goods which are prohibited by legislation or regulations. Please refer to our terms and conditions.

 

The following are examples of prohibited items:

  • Antiques
  • Architectural models
  • Bulk goods (grain etc)
  • Cosmetics
  • Currency (notes, coins, credit cards and travellers cheques)
  • Drugs
  • Food
  • Gold and silver in any form
  • Hazardous goods, combustible or explosive material
  • High value, easy to trade computer appliances (such as RAM chips or SIMM’s and central processor units)
  • Laptops and portable computers
  • Plants or animals (live or dead)
  • Livestock
  • Material that could be submitted as pornographic or offensive
  • Negotiable bonds or other like ‘valuable papers’
  • Objects of art (paintings/sculptures etc) and fine arts
  • Political material
  • Precious metals, stones or jewellery
  • Other negotiable values

 

Please note:

  • TNT does not offer a fragile service (unless arranged with Special Services). Fragile, blood or liquid items must be packaged to withstand their entire journey. Refer to our terms and conditions.
  • To cover goods under Marine Open Cover Insurance (MOC) the sender must complete the front of the consignment note with the value of the consignment and the correct currency. Cover for insurance will be charged to your normal TNT account. MOC is not available to all destinations so please check with our Customer Service team on 0800 275 868 if you are unsure.
  • TNT does not cover consequential loss.
  • It is the sender’s responsibility to be aware of prohibited items in the country of origin, transhipment countries and receiving countries.