Completing the consignment note
The consignment note contains all the details about your shipment and accompanies the shipment throughout its journey. Complete the consignment note clearly and accurately, particularly the sender and receiver name and address.
Consignment number
Every shipment is assigned a consignment number. It appears underneath the bar code on the top right corner of the note.
You can use these letters and numbers to track the status of your shipment through our tracking tool. Please make a note of your consignment number for future reference.
From top left
Section 1 - Sender's Account Number
Please enter your 6-digit TNT account number in this section. This is the account number of the party who will be charged for sending the consignment.
Section 2 - Invoice to Receiver (Receiver to pay)
If the Receiver is to be invoiced, cross the box and enter their TNT account number. The Sender is liable for any unpaid charges.
Section 3 - Customer Reference
Enter your own reference or code in this field and it will appear on your invoice. This is helpful for your personal tracking purposes.
Section 4 - From (Collection address)
Complete this section with your company name, collection address, including postcode, contact name and telephone number.
Section 5 - To (receiver's address)
Complete this section with the receiver's company name, physical address, including postcode, contact name and telephone number.
Section 6 - Delivery Address
If the desired delivery address differs from the receiver's address, enter the delivery address, name and telephone number of the contact person.
Note: TNT does not deliver to PO Boxes except into some Pacific Islands and some Middle Eastern countries. A contact number for the receiver must be provided in this instance. Please check with Customer Service before shipping to a PO Box.
Section 7 - Dangerous Goods
Cross 'Yes' or 'No' in the Dangerous Goods declaration section. If you are sending dangerous goods, a separate Shippers Declaration must be completed. Please contact Customer Service if you are sending dangerous goods or are unsure if they are classified as dangerous goods.
Right hand side
Section 8a - Services
Select the service you require. Cross whether you are sending a document or non document shipment. It is considered a document if your shipment only contains paper. If you are not sure, please contact Customer Service.
Different rates apply for each service. If a service is not selected and the freight is less than 30kg, the Express service and rate applies. If the consignment is over 30kg per piece, it will be sent via Economy Express providing that the service exists in the receiver's destination.
Section 8b - Options
If you want Priority handling on our Express and Economy Express services, please cross Priority here. For insurance on non document shipments cross insurance and enter in the insured value and the currency.
For insurance cover on consignments valued over NZ $1,000, cross the insurance box and fill in the currency and insured value. A premium applies for insurance cover in access of NZ $1,000.
Section 9 - Special Delivery Instructions
Write in any special delivery instructions you require.
Section 10 - Goods Description
Provide a brief description of:
- The contents of the package eg. carton, pallet, envelope, etc...
- Number of items - this must match the number of items for collection
- The weight of the item(s) in grams/kilograms
- The dimensions of the items in centimetres
- State the customs tariff code where known
Section 11 - Dutiable Shipment Details
Complete any applicable customs codes for clearance, currency and invoice value of dutiable goods in the appropriate fields.
Bottom left
Your signature
Please sign and date the consignment note
Received by TNT
Our TNT driver will sign the consignment note and complete the date and time of collection. You retain the top copy of the consignment note for your reference.
Tracking number
The 9-digit consignment number beneath the barcode is the number you use for tracking your shipment progress.
TNT's Terms and Conditions
You can find TNT's Terms and Conditions on the reverse site of the consignment note.