Commercial Invoices 

A commercial invoice must be provided to accompany any shipment that is not a document that will travel outside the European Union.

While it is true that most shipments within the European Union are considered to be in free circulation and do not require a commercial invoice, certain shipments within the EU, and even some domestic shipments are still controlled by customs. Please provide a commercial invoice for any customs-controlled shipment.

For detailed guidelines for preparing a commercial invoice, click here.

Please note: these guidelines have been based on the majority of worldwide customs regulations, but these can vary depending on the country and can also change without notice.

If you think there may be a special customs clearance requirement for the country you're sending your shipment to please call our Customer Service at 1800-214 1111 and we will provide suitable advice. And, of course, if anything else is unclear please call us - we're waiting to help!