Sep 12, 2007

Millions of express delivery customers across the UK will now have the widest range of morning delivery options with the launch of express delivery giant TNT's new service portfolio offering standardised international and domestic services across the globe.

Adding two new time-guaranteed services - '10:00 Express' and '12:00 Economy Express' - to the existing '9:00 Express' and '12:00 Express', TNT puts a strong emphasis on morning deliveries and now offers more morning delivery services than any of its competitors.

The '12:00 Economy Express' is an industry first, providing customers with a service that is both economical and time guaranteed. The new service portfolio is launched globally and will be operational from September 17.

With the new offering, TNT recognises a universal customer need for guaranteed morning delivery, more choice of services and less complexity through service alignment.

Stuart Stobie, Divisional Managing Director, TNT Express UK, said: "We're determined to 'own the morning' in the worldwide express delivery market by offering the widest range of delivery options of any carrier. Harmonising our services across the world is great news for customers and will also deliver commercial benefits for the company."

TNT conducted extensive research involving 7,500 express service users in key markets around the world. The results demonstrate that, apart from speed, weight and coverage capabilities, customers expect convenience, reliability and control from their provider of express services. TNT's new range of services directly answers these requirements.

Marie-Christine Lombard, Group Managing Director, TNT Express, added: "TNT is the company to turn to for all morning deliveries. Our new offering, which includes a market first, creates growth opportunities by allowing us to sell more time guaranteed services to our customers. Customers will benefit from a wider choice of morning delivery services, with the simplicity of a one-stop-shop solution".

Drawing on TNT's fully integrated air and road network infrastructure, the new service portfolio offers greater geographical coverage for deliveries by 9:00, 10:00 and 12:00 to more cities and business locations worldwide than before.

TNT is launching an international communications campaign to support its new portfolio. Using the theme 'Good Morning!', it combines print and outdoor advertising, viral and direct marketing, online and internal communications.