Below is a quick overview of customs and shipment requirements around the world that may cause delays to the delivery of your international shipments.
Updated addresses/zip codes in China
As a result of changes to some post codes and town names in China, we will update addresses in our shipping tools such as myTNT (including ExpressImport), These changes are planned starting 5 September, 2011. For TNT customers using myTNT, no action is required, as we will update your address book automatically with the changes.
TNT customers using ExpressShipper, ExpressManager will be offered a little tool to help you update your Chinese addresses in your address book. Any other TNT shipping tools, will be provided instructions to update addresses stored on local systems.
You may download the tools by clicking on the links below
For more details, you may contact the Customer Interface Technology Department at 551-0918 local 323.
Myanmar - 23rd May 2011
Effective today, Monday the 23rd of May, 2011, TNT has suspended all trading to and from Myanmar.
This means that the Myanmar country website has been closed down and the country removed as a location option from TNT shipping tools, so that Myanmar can no longer be selected during a booking or quotation from TNT customer service.
Shipments made to Myanmar prior to the 23rd of May will be delivered until the 31st of May at the latest. Shipments received in Myanmar after the 31st of May will be returned to sender as undelivered.
United Kingdom 10th December 2010
Following the recent attempts by terrorists to conceal explosive devices on aircraft containing cargo, the carriage by air of shipments containing printer ink or toner cartridges weighing more than 500 grammes had been prohibited.
With effect 10 December, the above restrictions were removed and replaced with a prohibition on "printing equipment including printers, photocopiers and fax machines with an ink or toner cartridge weighing more than 500 grammes installed in the equipment in such a manner as is to make the equipment operational."
Please be advised, all printers travelling from, to or via the UK must have any ink or toner cartridge removed and shipped as a separate package. It is not permitted to have the ink and toner cartridge within the carton containing the printer, copier or fax machine.
This prohibition is in place until 10 June, 2011 and applies only to shipments by air (Express and Economy Express services where air transport is used).
South Africa 9th November 2010
Please be advised that gifts sent to private persons and companies in South Africa are subject to normal customs clearance, meaning that the receiver will be charged import taxes prior to submitting the declarations to Customs.
To prevent complications of this nature it is advisable to ship the gifts on INCO terms "DDP". The only exception to this is gifts from a private person to a private person when the value of the goods are below ZAR 400. All clearances will still require the relevant "importers" Customs Client Number and the word "gift" must be stated on the commercial invoice in addition to a detailed description.
Norway 27th October 2010
ALCOHOL RESTRICTIONS
Please be advised that it is prohibited to send alcohol to companies in Norway unless they have an import license.
It is however allowed to send alcohol to a private person, as long as the receiver/buyer on the commercial invoice is a private person and his/hers social security number is stated on the invoice.
If the alcohol is a gift, it is important that not only 'gift' is stated on the commercial invoice but also what kind of alcohol (e.g. wine, beer etc.).
The receiver will be charged import duties even if it is a gift.
GIFTS
Please be advised that gifts to private persons and companies in Norway are subject of normal customs clearance, meaning that the receiver will be charged import duties.
The only exception is gifts from a private person to a private person when the value of the goods are below NOK 1000,- and when the receivers social security number is stated on the invoice.
The commercial invoice must reflect this in order to avoid a normal customs clearance and import duties.
It is however important that 'gift' is stated on the commercial invoice in addition to a more detailed description of the goods.
Afghanistan 4th October 2010
Customs: Kabul (KBL), Afghanistan Customs closure
KBL customs has closed operations indefinitely due to some security issues. There is no access to all Import shipments into KBL since the morning of 4th October ,2010. Export clearance has been affected. There will be delays in Import clearance and delivery. It is requested that escalations are held during this time.