Contact us

Please complete the form below and we will respond to your query within two working days.

With many people across the UK now self-isolating due to COVID-19, using digital technology to stay connected is important to us.

To enable us to continue to support you as effectively as we can, please complete the form below for your delivery enquiries. In any event, we will reply to you within two working days.

A change of address request will only be confirmed following a call back from one of our team members.  You will need to send evidence of your new address to change a delivery from Her Majesty’s Passport Office.

For urgent enquiries, please contact our Customer Services department on 0345 6080630.

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