Other News (archive)


    Innovative trailers for TNT Express Benelux

    Fleet Operations Sustainability

    4 December 2013 - TNT Express has bought 61 new vehicles (44 trailers and 17 hangers) from Krone to replace part of its fleet in the Benelux. The new trailers are meant to reduce fuel consumption thanks to new technology.

    Five of the new trailers come equipped with side wings designed by Wabco. Located along the bottom of the trailer, these side skirts improve air flow under the truck and reduce aerodynamic drag. Tests have shown they can allow a fuel-consumption reduction of 5%.

    The efficiency of side wings is best when the trailer is used on long-haul operations and at full speed. When used on highways, they can deliver fuel-savings of up to 1.5 litres per 100 km. TNT Express will use the five new trailers for long-haul collection and delivery, for instance between Rotterdam and Liege. The company will consider their fuel effectiveness and decide on a possible wider use.

    As an additional advantage, trailers fitted with side wings lessen the amount of splashing water during rain, thus improving the visibility of other motor vehicle drivers.


    TNT Express simplifies return processes with e-RMA

    Customer Services Operations

    20 November 2013 - TNT Express Benelux is introducing e-RMA (Return Material Authorisation), a web-based tool to help manufacturers optimise their return logistics processes. E-RMA is a web portal that allows end customers to arrange a return shipment easily, for instance when a product needs repair or replacement. The portal gives them easy access to TNT Express’ service logistics services. In particular, it enables to choose where and when a shipment will be picked up. TNT Express' customers can monitor the entire process - f rom the initial RMA request to the delivery of the package - in their own portal. The e-RMA solution enables greater control on inventory management - including repairs and replacements - by tracking products through the entire process. This helps reduce supply chain costs and increase customer satisfaction, by allowing faster repair or replacement services.

    Ye Dokter, Service Account Manager EMEA of Logistics Team Asus: "TNT Express' RMA portal ensures fast and streamlined guidance of our return logistics. This is crucial for the service to our customers."               

    E-RMA is available in the Benelux only. TNT Express offers customers a range of after market solutions globally within its service logistics product portfolio http://servicelogistics.tnt.com.

    More information on e-RMA is available here.


    TNT Express ensures special delivery to cruise ship

    Operations Services

    10 September 2013 - TNT Express’ Special Services recently performed a particularly time-sensitive delivery for the German temperature sensor technology designer and manufacturer Thermokon, which required a personal delivery to a large cruise ship docked in Cadiz, Spain, from its headquarters in Mittenaar, Germany.

    This delivery was a room temperature control device necessary to ensure a comfortable temperature throughout the vessel. Delivery was needed before noon the next day to enable the ship to embark on an extensive voyage across the Atlantic. It would not have been possible for the ship to make its entire voyage without the new sensor.

    For Thermokon’s delivery, Special Services personnel at TNT Express Germany’s Siegen branch selected the product Special Express, using the TNT Express European Air Network with final delivery via TNT Express Special Services in Spain. The driver made the delivery to the ship mechanic in person for immediate installation.

    “Our Special Services capabilities enabled this fast delivery while the ship was still docked – the ideal situation. But if for some reason we had not been able to deliver at the port, we would have delivered by helicopter at sea," notes Martin Reder, Director of Special Services & Value Added Services, TNT Express Germany. Special Services always offers the possibility of air delivery when necessary.

    TNT Express’ Special Services portfolio is positioned to cover these types of complex deliveries with requirements that go beyond its network. Special Services includes a suite of Time Critical, Freight and Value-Added services for domestic and international destinations worldwide. “It’s a significant part of our business, an important add-on to our offer to customers, with tailored solutions for key vertical markets,” says Stuart Stobie, TNT Express Director of Special Services.


    TNT Express saves costs with road trains in Northern Europe

    Fleet Operations

    TNT truck in Denmark

    28 January 2013
    - TNT Express has started to use road trains between Helsingborg, Sweden, and Puttgarden, Germany, to lower fuel consumption and emissions. Each road train consists of a conventional tractor pulling one trailer and one "box". This is an efficient alternative to the three trucks previously used to travel the 200km distance. Next to cost savings, the result is better allocation of equipment and drivers, who can return home more often. Transit times and service levels remain untouched.

    Before January 2013, TNT Express trucks loaded with freight for Norway and Sweden drove all the way from Arnhem (Netherlands) and Hannover (Germany) to Helsingborg, TNT Express' main hub for the Nordic countries. The vehicles and their drivers would take the ferry in Puttgarden before continuing northwards to Helsingborg, a 13 hours journey from Arnhem (one-way). Today, they stop in Puttgarden, swap trailers and boxes with the road trains coming from Helsingborg, and return to their home base by the end of the day.

    Road trains are a common sight in Australia, the US and Canada. In Europe, they are being debated. Proponents of road trains say they reduce road congestion and pollution, as fewer vehicles transport the same amount of goods. Critics argue they affect road safety, damage roads and increase the share of road transport in freight movement. However, a study by Sweden's Transport Research Institute (TFK) in 2007 indicated that longer vehicles may actually improve traffic safety because they reduce the number of vehicles on the road.

    Today most EU countries have limited the length of vehicle combinations to a maximum of 18.75 m. On the other hand, Scandinavian countries have been traditionally open to using long freight vehicle combinations, the longest of up to 25.25 m. The Netherlands have conducted several successful trials of so-called "Longer and Heavier Vehicles" since 2000.


    TNT Express halves aircraft de-icing time at Liège hub

    Fleet Operations
    De-icing a TNT plane at Liège airport

    22 January 2013
    –  TNT Express has put four new de-icing trucks into service at its air hub in Liège, bringing its fleet to ten. The four new Vestergaard Elephant Beta vehicles allow TNT Express to de-ice its airplanes nearly fifty percent faster than last winter. TNT Express is now able to de-ice a Boeing 747 aircraft in only two minutes, using six trucks simultaneously. Most de-icing operations are performed on TNT Express' dedicated "de-icing zone", where three aircraft can be treated simultaneously. De-icing crews undergo several days of on-the-job and simulator training.

Page publication date: 05 January 2016 11:35 CET