Have an invoice enquiry?

Do you have question regarding your invoice? Or a query with your account? Call 1300 139 600 to speak to a TNT representative.

Choose the below option that applies to you for further information.

Are you an account holder? Click the below links to take you to the page you need:

Register for a myTNT account to reduce your admin time, eliminate paperwork and boost efficiency.

Personal pricing
Multi-user access
Store and manage addresses
Verify transit times
Create shipping documents
Manage & track shipments
Arrange import shipments with collection abroad
View your own shipping rates displayed when booking
View and download Proof of Delivery (PoD) signature images

Click here to register.

Please note, should a copy of consignment notes be required to resolve your query, a fee of $5.50 (GST inclusive) will apply for each copy drawn from our files. Please call 1300 139 600 to speak to a TNT representative.

For any further account holder invoice enquires please fill in the below form and a TNT representative will be in touch.

First name *

Last name *

Company Name *

Telephone (no spaces) *

Email Address *

Consignment Number *

TNT Tax Invoice Number *

Please include any further information to assist with your enquiry in order for our Invoice Query team to assist you further.

Insert your comments here

I am an EasySend customer

For infrequent shipments without creating an account, you can get started immediately with our online shipping tool Easysend- Business to Business. Click here to book your shipment in four easy steps and to:

Get price quotes
Request collections
Prepare and print documentation
Track your package
Download invoices & pay online using your credit card

For credit card payment enquiries please call 1300 440 674.

For any credit card, cash sale enquiries or refund requests please fill in the below form and a TNT representative will be in touch.