Have an invoice enquiry?

Do you have question regarding your invoice? Or a query with your account? Call 1300 139 600 to speak to a TNT representative.

Register for a myTNT account to reduce your admin time, eliminate paperwork and boost efficiency.

  • Personal pricing
  • Multi-user access
  • Store and manage addresses
  • Verify transit times
  • Create shipping documents
  • Manage & track shipments
  • Arrange import shipments with collection abroad
  • View your own shipping rates displayed when booking
  • View and download Proof of Delivery (PoD) signature images

Please note, should a copy of consignment notes be required to resolve your query, a fee of $5.50 (GST inclusive) will apply for each copy drawn from our files. Please call 1300 139 600 to speak to a TNT representative.

For any further account holder invoice enquires please fill in the below form and a TNT representative will be in touch.

Please include any further information to assist with your enquiry in order for our Invoice Query team to assist you further.

Are you an account holder? If so click here to register for TNT online now or click here to login if you have previously registered.


Please note, should a copy of consignment notes be required to resolve your query, a fee of $5.50 (GST inclusive) will apply for each copy drawn from our files. Please call 1300 139 600 to speak to a TNT representative.

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