Where can I find my shipment number? Where can I find my reference number?

About shipment number

You can find the shipment number in your confirmation email or on the collection manifest (under the barcode).

Did you know you can search for multiple shipments at once? Simply use a comma to separate the shipment numbers.

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About customer reference

This is an optional reference provided during the booking of the shipment. If you don't have one, please track using the shipment number.

Did you know you can search for multiple shipments at once? Simply use a comma to separate the references.

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Special Rates for your Heavy Weight Shipments with TNT !

We offer a wide range of services dedicated to heavyweight shipments – from speedy Express service to flexible and cost-effective Economy Express service. You can ship more than 50kg using our special rate!

Submit your enquiry now

More about TNT

FedEx Express and TNT

Coming together to connect you to more opportunities.

Are you prepared for Brexit?

Get answers to the most commonly asked questions about how to prepare your business for Brexit. 

Our customer service phone number is changing

Effective January 31, 2021, the customer service phone number for TNT have changed. Now you can call the FedEx & TNT Customer Service Hotline at 1 500 342.

Changes to EU VAT rules

The EU is making important changes to its VAT rules on July 1, 2021. Learn more about them and how your business could be affected.


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