Know Your Customer

Know Your Customer (KYC) Notification

The Central Board of Excise & Customs has put in place the KYC (Know Your Customer) guidelines which put an obligation on us to verify the antecedent, correctness of the IEC code, identity of the customer and their functioning in the declared address by using reliable, independent, authentic documents, data or information. The guidelines states that it would be obligatory for the customer to furnish necessary documents as stated in the notification annex.The circular (No. 9 / 2010 – Customs dated 8th April 2010), in paragraph iv (6) speaks on the KYC norms.

In this light, it is incumbent on us to have all the customer details including customer's Authorization Letter (AL) is stored at TNT and available to be furnished on demand to the Customs Department for all shipments sent from or received into India. Absence of these documents will mean clearance delay as shipments will go into Customs Bond until KYC documents are provided by the shipper or consignee based in India.

You are requested to kindly provide the requisite information to TNT. You may send the KYC documents and Authorization Letter ( click here for AL format) vide e-mail to TNT on in.kyc@tnt.com

Should you need any further information, please do contact your TNT representative or call us on 1800 208 9999 / 1800 425 9999 or email us on in.marketing@tnt.com

The below table provides more information about KYC documents required for shipment customs clearance. As a shipper or consignee, you can refer to the type of document that you need to submit based on type of your organization - in the table below.

Please see documents applicable :

If shipper is a individual (permanent resident of India)

Information

• Contact Name and Telephone Number
• Official Email ID / Personal Email ID for communication
  

Note: All the above are mandatory

KYC documents

• Passport
• PAN card
• Aadhar card
• Voter's Identity card
• Driving license
• Copy of Bank account statement
• Ration Card
  

Note : Any 1 copy of the KYC document listed above is mandatory provided it is proof of identity as well as address.

If shipper is a company (non individuals)

Information

• Company PAN Number (taken from IEC form)
• Official Email ID / Personal Email ID for communication
• Contact Name and Telephone Number
• Importer Exporter Code (IEC)
• Registration Certificate (If applicable / based on nature of transaction)
  

Note : All the above are mandatory

KYC documents

• Copy of Telephone Bill
• Certificate of Incorporation
• Memorandum of Association
• Articles of Association
• Copy of PAN Allotment Letter
• Power of Attorney granted to its managers, officers or employees to transact business on its behalf
  

Note : Any 2 copies of the documents listed above are mandatory provided one of these documents is proof of address

If shipper is a foreign national (residing in India / tourist)

Information

• Contact Name and Telephone Number
• Official Email ID / Personal Email ID for communication
  

Note : All the above are mandatory

KYC documents

• Name & Address page of Passport Copy
• Indian Visa Page Copy
• Indian Immigration Stamp Page Copy
  

Note : All 3 documents listed above are mandatory. Nepal and Bhutan Citizens can provide "Nepal/Bhutan Citizen Certificates"

If shipper is a trust / foundation

Information

• Contact Name and Telephone Number
• Official Email ID / Personal Email ID for communication
  

Note: All the above are mandatory

KYC documents

• Trust Registration Certificate, if registered
• Power to Attorney granted to transact business on its behalf
• Any officially valid document to identify the trustees, settlers,beneficiaries and those holding the Power of Attorney, founders/managers/ directors and their addresses
• Resolution of the managing body of the foundation/ association
• Telephone bill in the name of firm/ partners
  

Note : Any 2 (two) copies of the documents listed above are mandatory provided one of these documents is proof of address

If shipper is a partnership firm

Information

• Contact Name and Telephone Number
• Official Email ID / Personal Email ID for communication
  

Note : All the above are mandatory

KYC documents

• Partnership Registration Certificate, if registered
• Partnership deed
• Telephone bill in the name of firm/ partners
• Power of Attorney granted to a partner or an employee of the firm to transact business on its behalf
• Any officially valid document identifying the partners and the person holding the Power of Attorney and their addresses
  

Note : Any 2 copies of the documents listed above are mandatory provided one of these documents is proof of address