For total peace of mind
TNT Enhanced Liability covers the full value of your shipment against all risks
At TNT, our business is to ensure that your shipment, whether it’s a pallet, parcel or document, arrives on time and in perfect condition, every time. We take this responsibility seriously. Even though we always take the utmost care with your shipment, circumstances beyond our control can occasionally affect the deliveries. That’s why TNT Enhanced Liability ensures you get the full value of your shipment back in the case of loss or damage.
TNT offers enhanced carrier liability on all express and economy express non-document consignments up to a maximum value of 25,000 Euro or the declared invoice value of your goods, whichever is the lower. For this enhanced liability cover a fee of 1% of declared invoice value of goods or INR 338/- per consignment (whichever is the greater) will apply.
When you choose TNT Enhanced Liability you get:
Understanding the difference between the coverage you receive with TNT Enhanced Liability and our Standard Liability is easiest by way of example.
TNT carries a shipment of computer appliances, weighing 10 kilograms, from Frankfurt to Milan by road. Unfortunately, the truck has an accident along the way, and the shipment is totally damaged. The customer files a claim for €5000 (the actual value of the goods).
Computer appliances Weight = 10 kilograms Value = €5000
The compensation on Standard Liability is maximum €100 subject to Terms and Conditions
Customer purchased TNT Enhanced Liability valued at €5000. Compensation €5000 plus full refund of freight charges
Enhanced Liability. Your shipment in 3 easy steps.
Some goods have a higher than normal risk of theft or damage, and are subject to approval prior to being covered by Enhanced Liability. Contact your local TNT office to check whether it is possible to cover any of the following high risk goods:
TNT Enhanced Liability does not currently cover deliveries to the following destination countries*:
* This is subject to change. If you wish to send a shipment to one of these countries please contact your local TNT office.
If you do not wish to participate in this offer of enhanced liability you may opt out of this scheme by sending an email with your company name and account number to firstname.lastname@example.org
If you choose to opt out of our Enhanced Liability cover please note that your consignments will be covered by our standard terms and conditions, offering a limited liability which currently stands at 100 Euros.
You can find the procedure for making a claim in Clause 17 of ourTerms & Conditions. In the unlikely event your shipment is lost or damaged, please notify us in writing within 21 calendar days after the shipment was delivered or should have been delivered.