Understanding your invoice
When shipping consignments with TNT, the following surcharges apply:
Due to continuing fuel price fluctuations, TNT applies an index-based fuel surcharge to all shipments. This approach provides our customers with a transparent charging mechanism for fuel costs.
We provide collection and delivery services virtually anywhere you require. For certain remote and less-accessible locations an additional out-of-area surcharge is applied to cover additional costs incurred.
TNT reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipments to TNT, you agree to pay the surcharges, as determined by TNT.
COVID-19 has disrupted supply chains, reducing air cargo capacity globally.
This disruption has caused us to have to make adjustments to our networks which has increased our costs. As a result, we announced a “Temporary Surcharge” on all FedEx Express and TNT international parcel and freight shipments beginning 6 April.
Beginning 2 November 2020, the “Temporary Surcharge” will be renamed as "Peak Surcharge."
TNT is an essential business keeping commerce moving and delivering critical relief during the COVID-19 crisis. We are still delivering for you as the applicable regulations allow despite local restrictions in various parts of the world.
These restrictions are disrupting the global supply chain and our costs have gone up in the new operating conditions. To continue providing our customers with the best possible service during this time, we are implementing a temporary surcharge on all TNT international shipments beginning April 6, 2020.
Effective date | Impacted shipments | Surcharge per kg (in MOP) |
April 6, 2020 | Outbound from Mainland China to the rest of the world | $8.00 per kg* |
April 6, 2020 | Intra-APAC** | $8.00 per kg* |
April 6, 2020 | All international shipments except for above | $1.80 per kg* |
* $8.00 per shipment minimum applies regardless of the origin markets.
** The shipments transported among Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, South Korea, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Philippines, Papua New Guinea, Singapore, Taiwan China, Thailand and Vietnam, except for the shipments between Australia and New Zealand.
Starting September 1, 2020, invoices for TNT collect shipments imported from India will reflect an additional India Goods and Services Tax (GST) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with India Tax regulations. The GST below will apply to all customers, including payers billed outside India:
| Origin of Shipment | Additional Tax |
| India | India 18% GST |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from Vietnam will reflect an additional Vietnam Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Vietnam Tax regulations. The VAT below will apply to all customers, including payers billed outside Vietnam:
| Origin of Shipment | Additional Tax |
| Vietnam | Vietnam 10% VAT |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from Thailand will reflect an additional Thailand Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Thailand Tax regulations. The VAT below will apply to all customers, including payers billed outside Thailand:
| Origin of Shipment | Additional Tax |
| Thailand | Thailand 7% VAT |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.