TNT cookie policy

TNT Express B.V. and its group companies ("TNT", "we" "us" "our") use cookies and similar technologies (such as pixel tags, web beacons, clear GIFs, JavaScript and local storage) on its websites, mobile websites and apps ("sites"). We refer to these cookies and similar technologies simply as "cookies" throughout this Cookie Policy. This Cookie Policy explains what cookies are, how we use them and how you can manage cookies.

By using this site, you consent to the use of cookies as described in this Cookie Policy. If you or your site administrator have cookies disabled, the website will continue to work; however, some parts of the website (inclusive of shipping tools, tracking and tracing of packages) will not work if cookies are disabled.

What are cookies?

Cookies are small text files - usually consisting of letters and numbers - which are placed on your device when you visit a website. Cookies are widely used on many websites for various purposes. For example, cookies may be necessary for a website to operate or to provide a personalized experience.

What type of cookies do we use?

Cookies that we use on our sites fall under four different categories: essential, functional, analytics and advertising cookies.

Essential cookies

These cookies are required for the operation of our sites. (For example: to enable you to log in to secure areas of our website or use a shopping cart). Disabling these cookies will affect the sites' performance and may make some of the features and services unavailable.

Functional cookies

These cookies allow our sites to remember your preferences. This enables us to personalize our content for you (For example: your choice of language or region).

Analytics cookies

These cookies allow us to improve and optimize our sites. (For example: we may use these types of cookies to ensure visitors can easily find the information they are looking for). One way we do this is to recognize and count the number of visitors and see how they use the site. Analytics cookies also help us measure the performance of our advertising campaigns, allowing us to improve the campaigns and to optimize our sites' content for those who engage with advertising.

We also use third-party services (such as Google Analytics) to collect aggregate information about the visitors to our website. These third-party services use cookies to provide us with information about your visit to this website (e.g. the number visits, location from which you visited this website and the number of pages you visited on this website). We use this information to improve the presentation and content of this website. Please note that data that is collected by these third-party services outside - if any - will not be governed by this Cookie Policy, but by the privacy policies of the respective third party.

More information about the way Google processes your information is available at

If you wish to disable Google Analytics on your browser please visit

For what purposes does TNT use cookies?

We and our service providers may use cookies for a variety of purposes, including to:

  • help us and third parties obtain information about your visits to the sites
  • process your shipments
  • analyse your visiting patterns to improve our sites
  • deliver advertising, communications and content from us and third parties, on our sites and those of third parties, specific to your interests
  • remember your language and other preferences
  • help you obtain information you are looking for
  • provide a safe and secure service for online transactions
  • measure how many people use our sites, and how they use them, to keep our sites running efficiently and to better understand our audiences

To view a list of all the cookies used on TNT sites, including the purpose of the cookie, please click here.

Who puts the cookies on my device?

Cookies may be placed on your device by TNT as the site operator. These cookies are called "first party" cookies. Some cookies may be placed on your device by a party other than TNT. These are called "third party" cookies. (For example: a TNT partner may place a third party cookie to enable online chat services).

Contact details

If you have any further questions regarding this Cookie Policy, please visit the contact pages of this website. 


TNT may revise this Cookie Policy at its sole discretion. Therefore, we ask you to check this Cookie Policy from time to time. Last updated:  April 2017.

By visiting and using this site, you consent to the placing of cookies by TNT and its partners. Find out more