What to do when you want to question an invoice?
In case you do not agree with the amount of VAT and import taxes charged on your invoice, please complete the form available on our website.
Customs options export and import
Many years of experience have taught us that companies with an international supply chain are being confronted by a variety of laws, regulations (customs, tax) and the corresponding laborious (administrative) duties. We also know that servicing your customers is of major importance.
Because we understand that your time is precious and you need to focus on your core business, we are more than happy to take all this out of your hands! This is why we offer the perfect import and export customs service options for optimising your supply chain.
Export services
- Creating A-TR documents for shipments to Turkey
- Replacing T documents
- Arranging temporary export
Import services
- Temporary (re)import
- Execution customer’s instruction
- Delivery with T1 document
- Customs Appeal Cost
Temporary (re)import
This concerns shipments TNT imports according to special customs regulations.
Temporary import
The goods are in the EU temporarily for repair, adding or processing and leave the EU in an altered state. The goods are in the EU temporarily and leave the EU in the same state.
Reimport
These goods are temporarily outside of the EU for repair, adding or processing after which they are reimported. TNT can convert all these complex regulations into practical applications, so you can focus on your core business.
Execution customer’s instruction
You can assign TNT to organise, for each import (shipment), a specific customs instruction at the receiver. For more details, please contact your Sales contact person or Customer Service.
Delivery with T1 document
TNT provides the T1 document for you and completes the transfer document (TC11). You keep control of the customs clearance process, as you carry out the customs declaration yourself and you only outsource the specific drawing up of the documents.
Customs Appeal Cost
We can launch an appeal at customs for you, however, we will charge you an administrative cost of EUR 75, unless the cause of the issue lays with TNT. Also, we need to have received your claim within two weeks after you received the invoice, and the invoice needs to have been paid before TNT can actually launch the appeal. Please note that the customs department might charge you extra costs, which will need to be paid by you.
Ask your TNT contact about the options or call 0800 1234.