Understanding your invoice
When shipping consignments with TNT, the following surcharges apply:
Due to continuing fuel price fluctuations, TNT applies an index-based fuel surcharge to all shipments. This approach provides our customers with a transparent charging mechanism for fuel costs.
| Service | Revised Fee |
| Outer Area (OOA) | $0.60 per kilo (or part thereof), subject to a minimum of $30.00 per consignment. Delivery/pick-up to/from an out of area within New Zealand . Download our list of out-of-area postal codes |
TNT has implemented additional procedures, activities and investments to safeguard our customers' shipments whilst in our custody. To partially offset the additional costs an Enhanced Security Surcharge is applied to all shipments.
Effective January 7 2019, the Enhanced Security Surcharge (ESS) is incorporated into International freight charges on your tariffs.
Border Control
Any duty and taxes, fees charged by border control agencies for bio-security inspections are not included in our rates.
Exports and imports
All exports shipments with a value of over $1000 will incur an additional export entry charge as levied by Customs under the ‘Customs and Excise Act 1996’. The export entry charge as at 9 May 2022 is $6.82 (incl. GST).
All import shipments requiring an import entry will incur an additional import entry charge, as levied by Customs under the 'Customs and Excise Act 1996'. The import entry charge as at 1 July 2021 is $28.72 (excl. GST).
This includes a biosecurity system entry levy, as levied under the 'Biosecurity (System Entry Levy) Order 2010'. The biosecurity system entry levy as at 1 July 2021 is $23.00 (excl. GST).
These charges and levies are subject to change without notice.
TNT reserves the right to review and vary TNT’s surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipments to TNT, you agree to pay the surcharges, as determined by TNT.
During times of elevated shipping volumes, heightened demand for capacity, increased operating costs, and other strains on our network, TNT may apply a demand surcharge.
From 1 February 2025 to 31 May 2025, Demand Surcharge will be adjusted for certain TNT international shipments. Please refer to this document for the latest information.
Demand Surcharge from 16 September 2024 to 27 October 2024
| Effective date | Impacted Shipments | Destination for export / origin for import | Surcharge per kg (in NZD) | Surcharge Code |
| Export Shipments from New Zealand | USA, Canada, Mexico and Puerto Rico | $2.50 per kg1 | GPA | |
Australia | $0.35 per kg1 | PWM | ||
| Intra-APAC2 except for shipments between New Zealand and Australia | $0.15 per kg1 | PSA | ||
| 16 September 2024 to 27 October 2024 | All international shipments except for above | $1.80 per kg1 | PSU | |
| Import shipments to New Zealand | Mainland China, Hong Kong SAR China, Taiwan China, Japan, South Korea, Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam | $0.15 per kg1 | GPT | |
| Australia | $0.35 per kg1 | GPE | ||
| Intra-APAC2 except for above | $0.15 per kg1 | PSA | ||
India | $0 per kg | GPF | ||
| USA, Canada, Mexico and Puerto Rico | $0.35 per kg1 | GPU | ||
| All international shipments except for above | $0 per kg | GPS |
Demand surcharge will be determined at TNT’s sole discretion and subject to the terms and conditions provided in the TNT Service Guide and TNT Standard Conditions of Carriage of the shipment's country of origin. TNT reserves the right to amend the surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. TNT may also, at its sole discretion, cancel, modify or adjust any waiver of demand surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with TNT. To find out the actual surcharge for your shipment, please log in to your TNT account on tnt.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
1. Minimum of NZ$1.70 per shipment applies
2. APAC markets: Australia, Brunei, Mainland China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
Effective from February 1, 2022 to December 31, 2022, invoices for TNT outbound shipments originating from Vietnam and any ancillary services performed and consumed in Vietnam for both outbound bill shipper and outbound bill consignee will reflect a reduced Vietnam VAT rate of 8%.
This is due to a temporary policy announced by the Vietnam government to support the socio-economic development recovery program in Vietnam due to COVID-19 pandemic.
The VAT below will apply to all customers for shipments originated from Vietnam and any ancillary services performed and consumed in Vietnam, including payers billed outside and inside Vietnam:
| Origin of Shipment | VAT rate | Effective dates | Surcharge code |
| Vietnam | Vietnam VAT rate reduced from 10% to 8%. | February 1, 2022 to December 31, 2022, both days inclusive. | VSD |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from India will reflect an additional India Goods and Services Tax (GST) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with India Tax regulations. The GST below will apply to all customers, including payers billed outside India:
| Origin of Shipment | Additional Tax | Surcharge code |
| India | India 18% GST | GSD |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from Vietnam will reflect an additional Vietnam Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Vietnam Tax regulations. The VAT below will apply to all customers, including payers billed outside Vietnam:
| Origin of Shipment | Additional Tax | Surcharge code |
| Vietnam | Vietnam 10% VAT | VSD |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from Thailand will reflect an additional Thailand Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Thailand Tax regulations. The VAT below will apply to all customers, including payers billed outside Thailand:
| Origin of Shipment | Additional Tax | Surcharge code |
| Thailand | Thailand 7% VAT | TSD |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.