Preparing pallets

How to ensure strength and stability

The perfect pallet isn’t just about stability and protection. Getting it right helps avoid additional costs. As our charges are based on a combination of weight and volume, anything that takes extra space or makes your pallet non-stackable could incur surcharges.

A guide to perfect pallets

1. Stack in columns

Columns ensure maximum stacking strength. If the contents are rigid, you can use ‘bricklayer style’ for increased stability.

2. Do not overhang

Items should fit squarely on the pallet, without hanging over the edge – we don’t accept overhanging pallets.

3. Keep it flat

The top surface of your pallet must be level, strong and stackable. Non-stackable pallets will incur a surcharge.

4. Strap it and/or wrap it

Use two straps from both sides and/or stretch wrapping to hold items in place. Strapping and wrapping should include the pallet itself.

5. Label clearly

Labels must be affixed to the side – not the top – as another pallet may be stacked on top of yours. Non-stackable pallets must be affixed with labels or cones. 


Pro tip: For stackable pallets, place a copy of the label inside one of the boxes on the pallet. For non-stackable pallets containing irregular items, place the label on an item – if the goods will be wrapped, place the label on the item before wrapping.

A perfect pallet

Take care when packing

Your packaging needs to meet our minimum requirements.

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