There are some things we cannot ship.
While some goods are restricted by specific regulations, that doesn’t mean we can’t ship them. This depends on the type of goods, the quantity and the destination. Different countries have their own rules on what can and can’t cross the border, so you must inform us if you want to send anything that is classed as a restricted item.
We’re talking about more than corrosives and radioactive material. Any substance that could cause someone harm when not handled properly can be classed as dangerous. E.g. Lithium batteries, dry ice, perfume
These materials can degrade and become harmful during transit. They can also have a detrimental and irreversible effect on the ecosystem they are entering into. E.g. Food, perishable items, organic and industrial waste, plants and seeds
This is anything too large to fit on a pallet. These items will require a unique solution designed by our team of specialists. E.g. Agricultural equipment, vehicles, furniture, carpet rolls
Countries often have strict rules regarding the import and export of large amounts of currency and other high value items. It’s important to check whether the goods you’re shipping are compliant with the relevant customs regulations. E.g. Jewellery, precious metals, antiques, fine art, gemstones, currency
These items can range from live animals going to a new home to blood needed for an urgent transfusion. Because of the risk to those handling them, they’re classed as restricted. E.g. Blood samples, live animals, dead animals, animal fur, human organs and remains
Most customs authorities have clear regulations relating to the quantities of alcohol and tobacco permitted to enter and leave the country. Please note that some countries such as Saudi Arabia have a complete ban on alcohol.
Asbestos, pornography, ivory, passports, endangered plants and species
We regularly ship to over 220 countries and territories but are unable to ship goods to or from the locations below – including their embassies and consulates.
As long as it’s legal, we can help you ship almost anything to almost anywhere. That’s a pretty long list of items, so here’s an overview of the most common goods we ship.
Call us on +250 252 574 506
Our contact details