Frequent Shipper Program Rules

  • Participants in the Frequent Shipper Program must be registered for and actively using myTNT for ALL shipments.  Participants in the Frequent Shipper Program who do not use myTNT for all shipments will be ejected from the Frequent Shipper Program; additionally, surcharges will be applied to those shipments that were not booked via myTNT.


  • Participants in the Frequent Shipper Program must be registered for and actively using E-Invoicing for ALL invoices.  Participants in the Frequent Shipper Program who do not use e-Invoicing for all invoices will be ejected from the Frequent Shipper Program and placed on published non-discounted rates without prior notice required.  Additionally, surcharges will be applied to those invoices that were not generated via e-Invoicing.


  • Participants in the Frequent Shipper Program must adhere to all of the Terms and Conditions of carriage.  The terms and conditions are the Standard English terms and conditions of carriage. Local variations may exist and apply depending on the country of origin of the shipment. Please contact the nearest TNT local office to obtain a copy of the local terms and conditions or click here to view a copy of the Long Form Version.


  • Participants in the Frequent Shipper Program must adhere to the standard payment terms.  Accounts that are 45 days past due, and are not in dispute, will be ejected from the Frequent Shipper Program.


  • Participants in the Frequent Shipper Program that do not ship for a period of 13 weeks or more may be ejected from the Frequent Shipper Program without prior notice required.


  • Participants in the Frequent Shipper Program will not receive the Paper Airway Bill Surcharge or the Paper Invoice Surcharge as long as the rules to the Frequent Shipper Program are adhered to.  All other surcharges will apply.
  • These terms and conditions are subject to change.