Special collection, delivery and handling

Exceptional service for exceptional shipments

Wherever it's going and whatever it requires, we'll collect, handle and deliver your shipment with all the speed and care it demands.

Need a pickup out of hours? Or special handling to guarantee safe delivery? Our special collection, delivery and handling services have got you covered. Additional fees apply.


LATE COLLECTION      

For collections outside our usual hours, on-demand collection service means your goods can start their journey whenever you're ready.

SATURDAY COLLECTION/DELIVERY

For weekend service, we can collect on Friday and deliver on Saturday or collect on Saturday and deliver on Monday.

REMOTE AREA SERVICE

Nowhere is too far or too difficult to reach. We can deliver and collect in hard-to-reach and remote locations. Check for postcode details

RESIDENTIAL DELIVERY SERVICE

Deliveries aren’t limited to business addresses. To meet your customer’s needs, we can deliver to residential addresses, too.

$3.75 per shipment
Applies to deliveries and collections to/from residential locations.

PRIORITY HANDLING

Choose prioritized handling from collection to delivery and your consignment will be clearly labelled with our priority sticker.

ADDITIONAL HANDLING

If your shipment exceeds our standard dimensions or can’t be handled on automated conveyor machinery, we’ll manage with additional handling.

MULTI-PIECE HANDLING

If your consignment contains more than one item, we’ll handle them together as one shipment.

Multi-piece consignment: $6.00 per additional piece applies to domestic shipments for each additional piece sent on one consignment.

SPECIAL HANDLING

If your cargo is an unusual size or shape, our team will ensure it’s handled as efficiently and safely as always, including:

  • Non-stackable items
  • Classified and designated substances per IATA, ADR and other transport regulations

High value goods fee: $60.00 per shipment > $100.00 declared value applies to non-document shipments destined to the Russian Federation and Kuwait.

Non-conveyable shipments: $11.00 per shipment. Item weights < 30 kgs and one or any of the DIMs exceed (LxWxH) 1.2m x 0.7m x 0.6m (47.28" X 27.56" X 23.63").

Non-stackable shipments: $60.00 per shipment applies to unstackable items which do not allow other items to be placed on top.

Please note that charges are subject to change without notice.

“Special assistance? Any Questions? We are here to help you”
1-800-558-5555

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