Account Manager

Job Posting 4485

Job Summary:To maintain and develop new business within a geographically defined territory as part of an effective sales team. Working as a team with an Indoor Sales Executive to create a strong relationship through regular contact with all customers. To generate new business by selling to existing and prospect customers.

Status: Full-time

Essential Job Functions:

  • Prepare and implement territory sales plans designed to maximize revenue and trading account growth within the sales territory.
  • Consistently grow the revenue and achieve the territory targets.
  • Maximize all revenue opportunities from existing customers by ensuring they are aware of the full TNT range of products, services and technology.
  • Maximize cross selling and up selling opportunities with existing customers through effective and efficient journey planning, call management and customer fact-finding.
  • Maximize new business generation through effective and efficient follow up of all relevant prospects and sales leads, routing orders and cross-border sales leads.
  • Generate new prospective leads for the database using cold calls and customer recommendations.
  • Achieve territory key performance indicators relating to revenue generation and number of trading accounts through proactively selling all Special Services products.
  • Ensure that an effective working relationship and communication pattern is in place with the indoor partner for the territory.
  • Ensure that TNT’s full terms and conditions of trade are presented, understood and complied with by all customers.
  • Communicate regularly with core sales, customer services, invoicing and sales administration functions to maximize customer satisfaction.
  • Work in accordance with the Health and Safety policy, information, instruction and training provided.


  • Sales experience preferred.
  • Knowledge and understanding of the sales process.
  • Possess excellent planning, organizational, and communication skills.
  • Knowledge of TNT’s products and services, preferred.
  • Basic knowledge of Lotus Notes, Word, Excel, and Powerpoint.
  • Knowledge of surrounding business markets and area preferred.
  • Ability to read and interpret documents such as safety regulations, operating instructions, and procedure manuals.
  • Ability to travel within a given city or region to conduct sales visits.
  • Ability to compose routine reports and business correspondence.
  • Ability to resolve problems effectively.
  • Ability to work independent of supervision.
  • Must be familiar with the Baltimore Metro Area.
Please submit resume, job posting number and salary expectation (required for consideration) via e-mail to:

TNT USA Inc. is an Equal Opportunity Employer and complies with all relevant laws. TNT USA Inc. conducts all personnel activities without regard to color, religion, sex, age or national origin. In addition, no barriers exist to the employment of individuals with disabilities, disabled veterans, veterans of the Vietnam Era, and other covered veterans. The relationship between TNT USA Inc. and any applicant who is hired is one of voluntary employment at will.