Additional services and surcharges

Does your shipment require extra attention? TNT offers a wide range of additional services to handle your requirements. Take into consideration mandatory surcharges that apply to every shipment.

Additional services

Collection and delivery

Priority
Remote area service
Resolved wrong address

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Shipment handling

Non-conveyable
Exceeding dimensions
Non-stackable

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Custom services

Duties and taxes advancement (import handling)
Customs brokerage

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Enhanced liability
Paper consigment notes and invoices

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Download additional services fees

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Surcharges

Surcharges are additional charges that are mandatory and applicable to your TNT shipments. When shipping consignments with TNT, the following surcharges apply:

Fuel surcharges
TNT applies an index-based fuel surcharge to every shipment.

Enhanced security surcharge
TNT has implemented additional procedures, activities and investments to safeguard our customers' shipments whilst in our custody. To partially offset the additional costs an Enhanced Security Surcharge is applied to all shipments.

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The enhanced security surcharge will be levied on all international Express, Economy Express and Special Express shipments at the rate of €0.05 per kilo*, subject to a minimum of €0.50 and maximum €10.00 per shipment.

For airfreight shipments, a surcharge is levied at the rate of €0.09 per kilo*. The minimum surcharge is based on a weight of 100kg. There is no maximum charged weight.

*TNT uses a volumetric conversion factor to calculate whether a shipment will be charged according to its statistical weight or volumetric weight - whichever is greater.

TNT reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipments to TNT, you agree to pay the surcharges, as determined by TNT.

Demand Surcharge (Vietnam)

Beginning September 4, 2023, the "Peak surcharge" will be renamed as "Demand surcharge".

The applicability, duration, and amount of the Demand Surcharge is determined for each region based on regular assessments of shipping volume and available capacity within our network and other considerations.

Peak Surcharge from April 6, 2020 to August 9, 2020

Effective date	Impacted shipments	Surcharge per kg (in VND)
April 6, 2020 to August 9, 2020	Outbound from Mainland China to the rest of the world	VND 23,000 per kg*
	Intra-APAC**	VND 23,000 per kg*
	All international shipments except for above	VND 5,000 per kg*

* 23,000VND per shipment minimum applies regardless of the origin markets.

_{** The shipments transported among Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, South Korea, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Philippines, Papua New Guinea, Singapore, Taiwan China, Thailand and Vietnam, except for the shipments between Australia and New Zealand.}

Peak Surcharge from August 10, 2020 to April 18, 2021

Effective date	Impacted shipments	Surcharge per kg (in VND)
Aug 10, 2020 to April 18, 2021	Outbound from Vietnam to Australia and New Zealand	VND 46,000 per kg¹
	Intra-APAC except for above²	VND 23,000 per kg³
	Outbound from Vietnam to USA, Canada, Mexico and Puerto Rico	VND 23,000 per kg³
	All international shipments except for above	VND 5,000 per kg³

_{1. VND 46,000 per shipment minimum for outbound from Vietnam to Australia and New Zealand}
_{2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam}
_{3. VND 23,000 per shipment minimum applies}

Peak Surcharge from April 19, 2021 to November 21, 2021

Effective date	Impacted shipments	Surcharge per kg (in VND)
April 19, 2021 to November 21, 2021	Outbound from Vietnam to Australia and New Zealand	VND 57,500 per kg¹
	Intra-APAC except for above²	VND 23,000 per kg³
	Outbound from Vietnam to USA, Canada, Mexico and Puerto Rico	VND 23,000 per kg³
	All international shipments except for above	VND 5,000 per kg³

_{1. VND 57,500 per shipment minimum for outbound from Vietnam to Australia and New Zealand.}
_{2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam}
_{3. VND 23,000 per shipment minimum applies}

Peak Surcharge from November 22, 2021 to March 6, 2022

Effective date	Impacted shipments	Surcharge per kg (in VND)
November 22, 2021 to March 6, 2022	Outbound from Vietnam to Australia and New Zealand	VND 57,500 per kg¹
	Intra-APAC except for above²	VND 23,000 per kg³
	Outbound from Vietnam to USA, Canada, Mexico and Puerto Rico	VND 23,000 per kg³
	Outbound from Vietnam to rest of the world	VND 23,000 per kg³
	Inbound from countries/territories outside APAC markets²	VND 5,000 per kg³

_{1. VND 57,500 per shipment minimum for outbound from Vietnam to Australia and New Zealand.}
_{2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam}
_{3. VND 23,000 per shipment minimum applies}

Peak Surcharge from March 7, 2022 to April 10, 2022

Effective date	Impacted shipments	Surcharge per kg (in VND)
March 7, 2022 to April 10, 2022	Outbound from Vietnam to Australia and New Zealand	VND 57,500 per kg¹
	Intra-APAC except for above²	VND 23,000 per kg³
	Outbound from Vietnam to USA, Canada, Mexico and Puerto Rico	VND 23,000 per kg³
	Outbound from Vietnam to rest of the world	VND 27,600 per kg⁴
	Inbound from countries/territories outside APAC markets²	VND 5,000 per kg³

_{1. VND 57,500 per shipment minimum for outbound from Vietnam to Australia and New Zealand.}
_{2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam}
_{3. VND 23,000 per shipment minimum applies

4. VND 27,600 per shipment minimum applies}

Peak Surcharge from April 11, 2022 to September 3, 2023

Effective date	Impacted shipments	Surcharge per kg (in VND)
	Outbound from Vietnam to Australia and New Zealand	VND 57,500 per kg¹
	Intra-APAC except for above²	VND 23,000 per kg³
April 11, 2022 to September 3, 2023	Outbound from Vietnam to USA, Canada, Mexico and Puerto Rico	VND 23,000 per kg³
	Outbound from Vietnam to rest of the world	VND 27,600 per kg⁴
	Inbound from countries/territories outside APAC markets²	VND 8,500 per kg³

_{The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with TNT. To find out the actual peak surcharge for your shipment, please log in to your TNT account on tnt.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.}

_{1. VND 57,500 per shipment minimum for outbound from Vietnam to Australia and New Zealand.}
_{2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam}
_{3. VND 23,000 per shipment minimum applies

4. VND 27,600 per shipment minimum applies}

Demand Surcharge from September 4, 2023

Effective date	Impacted shipments	Surcharge per kg (in VND)
	Outbound from Vietnam to Australia and New Zealand	VND 57,500 per kg¹
	Intra-APAC except for above²	VND 23,000 per kg³
September 4, 2023	Outbound from Vietnam to USA, Canada, Mexico and Puerto Rico	VND 23,000 per kg³
	Outbound from Vietnam to rest of the world	VND 27,600 per kg⁴
	Inbound from countries/territories outside APAC markets²	VND 8,500 per kg³

_{The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with TNT. To find out the actual surcharge for your shipment, please log in to your TNT account on tnt.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.}

_{1. VND 57,500 per shipment minimum for outbound from Vietnam to Australia and New Zealand.}
_{2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam}
_{3. VND 23,000 per shipment minimum applies

4. VND 27,600 per shipment minimum applies}

Vietnam Value Added Tax (VAT) rate reduction for TNT shipments originating from Vietnam (effective February 1, 2022 to December 31, 2022)

Effective from February 1, 2022 to December 31, 2022, invoices for TNT outbound shipments originating from Vietnam and any ancillary services performed and consumed in Vietnam for both outbound bill shipper and outbound bill consignee will reflect a reduced Vietnam VAT rate of 8%.

This is due to a temporary policy announced by the Vietnam government to support the socio-economic development recovery program in Vietnam due to COVID-19 pandemic.

The VAT below will apply to all customers for shipments originated from Vietnam and any ancillary services performed and consumed in Vietnam, including payers billed outside and inside Vietnam:

Origin of Shipment	VAT rate	Effective dates
Vietnam	Vietnam VAT rate reduced from 10% to 8%.	February 1, 2022 to December 31, 2022, both days inclusive.

If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.

Additional GST for TNT collect shipments imported from India (effective September 1, 2020)

Starting September 1, 2020, invoices for TNT collect shipments imported from India will reflect an additional India Goods and Services Tax (GST) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with India Tax regulations. The GST below will apply to all customers, including payers billed outside India:

Origin of Shipment	Additional Tax
India	India 18% GST

If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.

Additional VAT for TNT collect shipments imported from Vietnam (effective September 1, 2020)

Starting September 1, 2020, invoices for TNT collect shipments imported from Vietnam will reflect an additional Vietnam Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Vietnam Tax regulations. The VAT below will apply to all customers, including payers billed outside Vietnam:

Origin of Shipment	Additional Tax
Vietnam	Vietnam 10% VAT

If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.

Additional VAT for TNT collect shipments imported from Thailand (effective September 1, 2020)

Starting September 1, 2020, invoices for TNT collect shipments imported from Thailand will reflect an additional Thailand Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Thailand Tax regulations. The VAT below will apply to all customers, including payers billed outside Thailand:

Origin of Shipment	Additional Tax
Thailand	Thailand 7% VAT

If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.

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