We announced a surcharge on our international parcel and freight shipments beginning April 6, 2020, due to the various COVID-19 containment restrictions issued in countries around the world.
Due to continued disruptions in the global supply chain, air cargo capacity remains limited. We are incurring incremental costs as we continue to adjust our international networks and operate in this constrained environment.
While Peak Surcharge evolves over time based on several factors such as pressure on network capacity, demand, and operating costs, we remain committed to provide you only the best possible service.
Effective March 7, 2022, we are implementing the following peak surcharge changes:
The Peak Surcharge will be reflected on your invoice.
Updated March 3, 2022
For shipments from China, an increased surcharge from €0.90 to €1.10 per kilo begins December 2, 2021.
For shipments from APAC to Europe, an increased surcharge from €0.20 to €1.10 per kilo begins December 13, 2021.
For shipments from China and APAC* to Europe, an increased surcharge from €1.10 to €1.30 per kilo begins March 7, 2022.
For shipments from Europe to the US/Canada, China, APAC, and Rest of the World, an increased surcharge from €0.20 to €0.30 per kilo begins March 7, 2022.
Surcharge amounts below refer to payers in Europe. For inbound or third-party shipments, an export or import peak surcharge based on the originating country or territory is applied.
| Export | Destinations | ||||
| Origin | Europe | US/Canada | China | APAC* | Rest of the World |
| Europe | 0.20 | 0.30 | 0.30 | 0.30 | 0.30 |
Min. Charge: €0.90 / Shipment
| Import | Origins | ||||
| Destination | Europe | US/Canada | China | APAC* | Rest of the World |
| Europe | 0.20 | 0.20 | 1.30 | 1.30 | 0.20 |
Min. Charge: €0.90 / Shipment
Effective Date: March 7, 2022
(*) Asia Pacific (APAC) countries and territories are Australia, Cambodia, Indonesia, Japan, Laos, Malaysia, New Zealand, Philippines, Singapore, South Korea, Thailand, Timor-Leste, Vietnam, Hong Kong SAR China, Macao SAR China, and Taiwan China.
Other APAC countries and territories are considered "Rest of the World".
Surcharge amount (EUR per kilo)
| Origin Country | Destination Country |
| Europe | |
| Europe | 0.10 |
No minimum charge
Due to continued disruptions in the global supply chain, air cargo capacity remains limited. We are incurring incremental costs as we continue to adjust our international networks and operate in this constrained environment. This surcharge will allow us to continue providing service as effectively as possible until global market conditions improve.
This surcharge will apply until further notice. We will evaluate this surcharge on an ongoing basis. Market conditions are shifting rapidly due to continued disruptions in the global supply chain. Our priority is to continue providing the best possible service to our customers during this period, and this surcharge allows us to do that.