Where can I find my shipment number? Where can I find my reference number?

About shipment number

You can find the shipment number in your confirmation email or on the collection manifest (under the barcode).

Did you know you can search for multiple shipments at once? Simply use a comma to separate the shipment numbers.

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About customer reference

This is an optional reference provided during the booking of the shipment. If you don't have one, please track using the shipment number.

Did you know you can search for multiple shipments at once? Simply use a comma to separate the references.

Got it

Effective September 19, 2022, the FedEx and TNT toll free number has changed to 8000150001. Please contact us on our new number.

Temporary surcharge

To continue providing our customers with the best possible service during this time, we are implementing a temporary surcharge on all FedEx Express and TNT international parcel and freight shipments, from April 6th until further notice.

VAT in the UAE

The United Arab Emirates is due to introduce VAT from January 1, 2018.

Read more

More about TNT

FedEx Express and TNT

Coming together to connect you to more opportunities.

Learn more about our integration

Get ready for Brexit

See our transition toolkit for details on any future changes you may need to make.

See our transition toolkit

Invoicing is changing for the better

Receive your invoices electronically via TNT e-invoicing and never receive a paper version again

Learn more

Enhanced customer invoicing experience via TNT.com Customer webform

As part of our efforts to enhance your experience, we are standardizing the handling of all your invoice related queries and adjustments, to support a faster turnaround time.
Effective July 22, all your invoicing adjustments and inquiries can only be raised via tnt.com.

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