Understanding your invoice
When shipping consignments with TNT, the following surcharges apply:
TNT applies an index-based fuel surcharge to all shipments.
TNT has implemented additional procedures, activities and investments to safeguard our customers' shipments whilst in our custody. To partially offset the additional costs an Enhanced Security Surcharge is applied to all shipments.
The surcharge will be levied on all international Express and Economy Express shipments at the rate of HKD 0.50 per kg*, subject to a minimum of HKD 5.00 and maximum HKD 107.00 per shipment.
*TNT uses a volumetric conversion factor to calculate whether a shipment will be charged according to its statistical weight or volumetric weight - whichever is greater.
TNT reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipments to TNT, you agree to pay the surcharges, as determined by TNT.
During times of elevated shipping volumes, heightened demand for capacity, increased operating costs, and other strains on our network, TNT may apply a demand surcharge.
From September 16, 2024 to January 31, 2025, Demand Surcharge will be adjusted for TNT international shipments.
Demand Surcharge from September 16, 2024
| Effective date | Impacted shipments | Destination for export / origin for import | Surcharge per kg (in HKD) |
| Export shipments from Hong Kong SAR China | Australia and New Zealand | HKD 2.30 per kg2 | |
| APAC1 markets excluding Australia and New Zealand | HKD 2.30 per kg2 | ||
| September 16, 2024 | USA, Canada, Mexico and Puerto Rico | HKD 17.20 per kg2 | |
| Europe, Middle East/ Indian Subcontinent/ Africa (MEISA) and other specific Latin American markets3 | HKD 15.70 per kg2 | ||
| Import shipments to Hong Kong SAR China | APAC1 markets | HKD 2.30 per kg2 | |
Rest of the world | HKD 0 per kg |
Demand surcharge will be determined at TNT’s sole discretion and subject to the terms and conditions provided in the TNT Service Guide and TNT Standard Conditions of Carriage of the shipment's country of origin. TNT reserves the right to amend the surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. TNT may also, at its sole discretion, cancel, modify or adjust any waiver of demand surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with TNT. To find out the actual surcharge for your shipment, please log in to your TNT account on tnt.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
1. APAC markets: Australia, Brunei, Mainland China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
2. HKD 7.80 per shipment minimum applies
3. Europe, Middle East/ Indian Subcontinent/ Africa (MEISA) and other specific Latin American markets: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, St. Eustatius and Saba, Bosnia-Herzegovina, Botswana, Brazil, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo, Dem Rep Of Congo, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faeroe Islands, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See (Vatican City State), Honduras, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine Autonomous, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthélemy, Saint Martin (French Part), Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten (Dutch part), Slovak Republic, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Zambia, Zimbabwe
Demand Surcharge from August 5, 2024 to September 15, 2024
| Effective date | Impacted shipments | Destination for export / origin for import | Surcharge per kg (in HKD) |
| Export shipments from Hong Kong SAR China | Australia and New Zealand | HKD 0 per kg | |
| APAC1 markets excluding Australia and New Zealand | HKD 0 per kg | ||
| August 5, 2024 - September 15, 2024 | USA, Canada, Mexico and Puerto Rico | HKD 4.30 per kg2 | |
| Europe, Middle East/ Indian Subcontinent/ Africa (MEISA) and other specific Latin American markets3 | HKD 6.90 per kg2 | ||
| Import shipments to Hong Kong SAR China | APAC1 markets | HKD 0 per kg | |
Rest of the world | HKD 0 per kg |
Demand surcharge will be determined at TNT’s sole discretion and subject to the terms and conditions provided in the TNT Service Guide and TNT Standard Conditions of Carriage of the shipment's country of origin. TNT reserves the right to amend the surcharge, including but not limited to the rates, duration, applicable areas or any other conditions. TNT may also, at its sole discretion, cancel, modify or adjust any waiver of demand surcharge by prior notice.
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with TNT. To find out the actual surcharge for your shipment, please log in to your TNT account on tnt.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
1. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
2. HKD 7.80 per shipment minimum applies
3. Europe, Middle East/ Indian Subcontinent/ Africa (MEISA) and other specific Latin American markets: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, St. Eustatius and Saba, Bosnia-Herzegovina, Botswana, Brazil, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo, Dem Rep Of Congo, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faeroe Islands, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See (Vatican City State), Honduras, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine Autonomous, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthélemy, Saint Martin (French Part), Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten (Dutch part), Slovak Republic, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Zambia, Zimbabwe
Effective from February 1, 2022 to December 31, 2022, invoices for TNT outbound shipments originating from Vietnam and any ancillary services performed and consumed in Vietnam for both outbound bill shipper and outbound bill consignee will reflect a reduced Vietnam VAT rate of 8%.
This is due to a temporary policy announced by the Vietnam government to support the socio-economic development recovery program in Vietnam due to COVID-19 pandemic.
The VAT below will apply to all customers for shipments originated from Vietnam and any ancillary services performed and consumed in Vietnam, including payers billed outside and inside Vietnam:
| Origin of Shipment | VAT rate | Effective dates |
| Vietnam | Vietnam VAT rate reduced from 10% to 8%. | February 1, 2022 to December 31, 2022, both days inclusive. |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from India will reflect an additional India Goods and Services Tax (GST) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with India Tax regulations. The GST below will apply to all customers, including payers billed outside India:
| Origin of Shipment | Additional Tax |
| India | India 18% GST |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from Vietnam will reflect an additional Vietnam Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Vietnam Tax regulations. The VAT below will apply to all customers, including payers billed outside Vietnam:
| Origin of shipment | Additional Tax |
| Vietnam | Vietnam 10% VAT |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from Thailand will reflect an additional Thailand Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Thailand Tax regulations. The VAT below will apply to all customers, including payers billed outside Thailand:
| Origin of Shipment | Additional Tax |
| Thailand | Thailand 7% VAT |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Effective Mar 1, 2021, customers who choose to continue receiving paper invoices will be charged a HKD 30 Non-Electronic Invoice (NEI) surcharge per invoice. This is in line with our company’s wide-ranging Go Green initiatives to protect the environment by reducing carbon footprint.
To ensure the Non-Electronic Invoice surcharge is not charged to your account, please register for Online Billing to receive your PDF invoices via email and enjoy access to your electronic invoices 24/7 anytime, anywhere.
Click here and register now!