Recognize & Report Fraud

If you come across suspicious websites that pretend to be TNT, or if you have received fraudulent emails or text messages, forward them to TNT immediately.  

How to Recognize Fraud

TNT does not request, via unsolicited call, mail, text or email, payment or personal information in return for goods in transit or in TNT custody. If you receive any of these or similar communications, do not reply or cooperate with the sender. If your interaction with the website resulted in financial loss, you should contact your bank immediately. You should also consider lodging a complaint with the cybercrime police in your city immediately.

Common Warning Signs of Mail, Text or Online Scams

  • Unexpected requests for money in return for delivery of a package, often with a sense of urgency.
  • Requests for personal and/or financial information.
  • Links to misspelled or slightly altered website addresses (,, etc.)
  • Spelling and grammatical errors or excessive use of capitalization and exclamation points.
  • Claims that you have won a large sum of money in a lottery or settlement.
  • Certificate errors or lack of Secure Sockets Layer (SSL) for sensitive activities.

Types of Fraud

Disclaimer: Please note that  TNT is not responsible for any damages, charges or costs incurred by you as a result of fraudulent activity under the pretext of the TNT name, service marks or logos.

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