Additional services and surcharges

Does your shipment require extra attention? TNT offers a wide range of additional services to handle your requirements. Take into consideration mandatory surcharges that apply to every shipment.

Additional services

Time definite

  • 9:00 Express
  • 10:00 Express
  • 12:00 Express

Collection and delivery

  • Priority
  • Remote area service
  • Resolved wrong address

Shipment handling

  • Non-conveyable
  • Exceeding dimensions
  • Non-stackable


  • Enhanced liability
  • Paper consigment notes and invoices

Download additional services fees


Surcharges are additional charges that are mandatory and applicable to your TNT shipments. When shipping consignments with TNT, the following surcharges apply:

Fuel surcharges
TNT applies an index-based fuel surcharge to every shipment. 

Enhanced security surcharge
TNT has implemented additional procedures, activities and investments to safeguard our customers' shipments whilst in our custody. To partially offset the additional costs an Enhanced Security Surcharge is applied to all shipments.

The enhanced security surcharge will be levied on all international Express, Economy Express and Special Express shipments at the rate of €0.05 per kilo*, subject to a minimum of €0.50 and maximum €10.00 per shipment.

For airfreight shipments, a surcharge is levied at the rate of €0.09 per kilo*. The minimum surcharge is based on a weight of 100kg. There is no maximum charged weight.

*TNT uses a volumetric conversion factor to calculate whether a shipment will be charged according to its statistical weight or volumetric weight - whichever is greater.

TNT reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipments to TNT, you agree to pay the surcharges, as determined by TNT.


Temporary Surcharge on All TNT Shipments (Effective April 6, 2020)

TNT is an essential business keeping commerce moving and delivering critical relief during the COVID-19 crisis. We are still delivering for you as the applicable regulations allow despite local restrictions in various parts of the world. ​

These restrictions are disrupting the global supply chain and our costs have gone up in the new operating conditions. To continue providing our customers with the best possible service during this time, we are implementing a temporary surcharge on all TNT international shipments beginning April 6, 2020.

Effective date

Impacted shipments

Impacted shipments (in SGD)

April 6, 2020

Outbound from Mainland China to the rest of the world

SGD 1.40 per kg*

April 6, 2020


SGD 1.40 per kg*

April 6, 2020

All international shipments except for above

SGD 0.30 per kg*

* SGD 1.40 per shipment minimum applies regardless of the origin markets.

** The shipments transported among Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, South Korea, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Philippines, Papua New Guinea, Singapore, Taiwan China, Thailand and Vietnam, except for the shipments between Australia and New Zealand.

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Get in touch with us to book an additional service.

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